The Seagate RMA (Return Material Auhorization) number issued is for the return of the of the defective warranty product only. Without prior approval Seagate may consider use of this RMA number to return non-defective product as fraud.
Seagate Customers Support Centers
Seagate offers worldwide customer support for Seagate and Maxtor products. Seagate direct OEM, Distribution, and System Integrator customers should contact their Seagate customer support representative for warranty information. Other customers should contact their place of purchase.
Do not mail product returns to this address. Your product may be lost.
Select Warranty and Replacement Assistance to receive the correct mailing address information.
| Country | Phone | Submit Email Case | Language | Business Hours |
|---|---|---|---|---|
| Americas | 1.800.SEAGATE (1.800.732.4283) 1.405.324.4700 |
Submit Email Case Chat (English) | English French Portuguese Spanish |
8am - 11:30am CT 1pm - 6pm CT Monday - Friday |
| Brazil | 0.800.891.5814 | Submit Email Case Chat (English) | English French Portuguese Spanish |
10:00 to 13:30 15:00 to 19:00 Brasilia time (Rio) Monday - Friday |
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