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Support : External Hard Drives
Support Spotlight
Does my drive need a firmware update?
The short answer is that firmware updates are not necessary for most users.
Read MoreHow to use an external drive without any special software
Many, even most, Seagate and Maxtor-brand external drives are sold with bundled backup and management software. However, in some cases it is not possible to use such software.
Read MoreWill my Seagate drive work with Lion (Mac OS 10.7)?
Mac OS 10.7 Lion was released to the public in late July 2011 and Seagate has evaluated current product lines to determine which ones will work with it.
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Will my drive work with Windows 7?
This article lists which Seagate and Maxtor-brand drives are compatible with Windows 7, as well as the compatibility of software bundled with those drives.
Read MoreInstallation
What happens when I connect my external drive for the first time?
Find out what to expect when you connect and turn on your external USB or FireWire drive in Windows 7, Vista, XP or 2000.
Read MoreFeatured Forums
... That one has a single 3.5" drive. http://www.seagate.com/external-
hard-drives/desktop-hard-drives/goflex-home/. There ...
... 08-22-2011 06:28 PM. The current range of SATA desktop hard drives all
appear to require 5V and 12V from the PC power supply. ...
How To Articles
How to use an external drive without any special software
Many, even most, Seagate and Maxtor-brand external drives are sold with bundled backup and management software. However, in some cases it is not possible to use such software.
Read MoreHow to Cut & Paste/Copy & Paste Data on your Mac
There are many ways to copy software to your Mac; ranging from File Menu/Copy & Paste, Right-Click Menu/Copy & Paste, Drag & Drop to keyboard commands.
Read MoreMoving Data between Two Systems using an External Hard Drive
Find out how to move data between two systems using an external hard drive.
Read MoreForum Topics
Troubleshooting Articles
I am receiving an "Access Denied" Error or File/Folder Permission issues on an external drive
When connecting an external drive to a Windows 7, Vista, XP or 2000 Pro computer, sometimes the permissions/privileges will need to be assigned.
Read MoreMy external drive is not recognised by my computer
If your Seagate or Maxtor-brand external hard drive is not recognised by your Windows PC, whether it is a brand new drive, or one that has been connected to your computer for years, this article contains some steps you can take to troubleshoot the problem.
Read MoreDiagnostic tests for Seagate and Maxtor-brand external drives
This article will list and link to tutorials and information on the various diagnostic software available for testing Seagate and Maxtor-brand external drives.
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