The Seagate RMA (Return Material Auhorisation) number issued is for returning the defective warranty product only. Without prior approval, Seagate may consider use of this RMA number to return non-defective products as fraud.
Seagate Technology
10200 S. De Anza Blvd,
Cupertino, CA 95014,
United States of America
10200 S. De Anza Blvd,
Cupertino, CA 95014,
United States of America
Do not post product returns to the above address: your product may be lost.
Select Warranty and Returns Assistance to receive the correct postal address information.
Asia Pacific
| Country | Phone | Submit Email Case | Language | Business Hours |
|---|---|---|---|---|
| Australia | 1.800.14.7201 | Submit Email Case |
English | 10:00am to 1:00pm 2:30pm to 7:30pm Monday - Friday Australia Standard Time (GMT 10) |
| China | 4008 878790 | Submit Email Case |
Mandarin Cantonese |
8:00am to 11:00am 12:30pm to 5:30pm Monday - Friday China Standard Time (GMT 8) |
| Hong Kong | 800.90.0474 | Submit Email Case |
English Mandarin Cantonese |
8:00am to 11:00am 12:30pm to 5:30pm Monday - Friday Hong Kong Standard Time (GMT 8) |
| India | 000.800.440.1392 | Submit Email Case |
English | 5:30am to 8:30am 10:00am to 3:00pm Monday - Friday India Standard Time (GMT 5.5) |
| Indonesia | 001.803.657.090 | Submit Email Case |
English | 7:00am to 10:00am 11:30am to 4:30pm Monday - Friday Indonesia Standard Time (GMT 7) |
| Japan | 0120.993280 | Submit Email Case |
Japanese | 9:00am to 12:00pm 1:30pm to 6:30pm Monday - Friday Japan Standard Time (GMT 9) |
| S. Korea | 007.98.441.2491 | Submit Email Case |
Korean | 9:00am to 12:00pm 1:30pm to 6:30pm Monday - Friday South Korea Standard Time (GMT 9) |
| Malaysia | 1.800.80.2335 | Submit Email Case |
English | 8:00am to 11:00am 12:30pm to 5:30pm Monday - Friday Malaysia Standard Time (GMT 8) |
| New Zealand | 0.800.443988 | Submit Email Case |
English | 1:00pm to 4:00pm 5:30pm to 10:30pm Monday - Friday New Zealand Standard Time (GMT 12) |
| Philippines | 1.800.14410356 | Submit Email Case |
English | 8:00am to 11:00am 12:30pm to 5:30pm Monday - Friday Philippines Standard Time (GMT 8) |
| Singapore | 800.110.1150 | Submit Email Case |
English | 8:00am to 11:00am 12:30pm to 5:30pm Monday - Friday Singapore Standard Time (GMT 8) |
| Taiwan | 0800666910/ 0026564852612 |
Submit Email Case |
English Mandarin Cantonese |
8:00am to 11:00am 12:30pm to 5:30pm Monday - Friday Taiwan Standard Time (GMT 8) |
| Thailand | 001.800.11.0032165 | Submit Email Case |
English | 7:00am to 10:00am 11:30am to 4:30pm Monday - Friday Thailand Standard Time (GMT 7) |
| Vietnam | Access Code: 1-201-0288 888-268-3308 |
Submit Email Case |
English | 7:00am to 10:00am 11:30am to 4:30pm Monday - Friday Vietnam Standard Time (GMT 7) |