When you select In-Lab Data Recovery, you can expect the following process.
Call us for a consultation. We’ll help you determine if In-Lab Recovery is the best option for you.
Pay an evaluation fee of GBP67 (excl. VAT) for economy and standard, or GBP99 (excl. VAT) for priority service levels. This pre-collected fee is non-refundable and will be credited to your recovery service invoice when you accept the recovery service quotation.
Ship your drive to our lab (shipping is included in select areas) for us to examine the drive and provide a fixed cost estimate for data recovery.
We will send an evaluation report, detailing your failure issues and provide you with an estimate for data recovery. When you accept the quote, we apply the pre collected evaluation fee to the total cost of the data recovery service.
Its easy to check your case status through our online Customer Portal, or you can contact one of our Data Recovery Representatives if you have questions about your case or the data recovery process.
Once you’ve accepted the quote and your data is successfully recovered, we’ll apply the pre collected evaluation fee amount to the total cost of the data recovery service at the time of final payment.