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Our comprehensive self-support site features downloads, documents, forums and more to help you find free solutions fast.


Email Support

Email Support

Get free technical support by submitting your questions via email.

Facebook Support

Facebook Support

Post questions and get free answers from the experts on our Facebook page.

Google+ Support

Google+ Support

Post questions and get free answers from the experts on our Google+ page.

Twitter Support

Twitter Support

Fast, free technical advice from our experts is just a tweet away.

Live Chat Support

1 on 1 Live Chat

Get immediate answers from live agents Monday through Friday (not applicable for Network Attached Products).

Phone Support


Seagate Customer Support will answer technical, troubleshooting, warranty, and presales questions regarding your Seagate, Maxtor, or Samsung product during normal call center business hours.

To facilitate your call to Seagate Customer Support, we recommend that you register your product.

Country Phone Language Business Hours
  • United States
  • Canada
  • Latin America
  • Mexico
1.800.SEAGATE (1.800.732.4283)
English, French,
Portuguese, and Spanish
8am - 11:30am CT ; 1pm - 6pm CT
Monday - Friday
  • Brazil
0.800.891.5814 English, French,
Portuguese, and Spanish

9:00 to 12:30;
14:00 to 18:00
Brasilia time (Rio)

Monday - Friday

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