Restore Factory Defaults

This will explain how to return the BlackArmor NAS Server to the way it was right out of the box. At times, it may be best to return the BlackArmor NAS back to its original state (Factory Default Settings). The following procedure will guide you through this process.

Release Notes
warning

WARNING: This is a data-destructive process. Seagate strongly recommends that you backup any/all data from the BlackArmor before continuing.

 

Prerequisites:

  • Download FactoryDefault.exe from the Seagate Download Center
  • Locate/document your BlackArmor NAS Server’s MAC Address (located on the product label on the back of the server)

Please accept the following before accessing the download link:

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Instructions

  • Step 1

    Launch FactoryDefault.exe. The BA-NAS restore to factory default application opens.

  • Step 2

    In the first field, type the MAC Address of your NAS Server and click on the Calculate button. Code specific to the factory default settings will automatically populate the second field of the application.

  • Step 3

    Highlight the entire contents of the second field. Right-click and select Copy from the drop-down menu.

  • Step 4

    Use BlackArmor Discovery to locate your NAS Server.

  • Step 5

    Click View Details. Then select the Manage button. When prompted, provide admin credentials.

  • Step 6

    Move your mouse to the address field of your browser and do the following:

    • a. Highlight admin.php

    • b. Paste the clipboard contents in its place
    • c. Press the Enter key
  • Step 7

    The Seagate NAS – Factory Default Restore page opens.

  • Step 8

    Click on the Factory Default Restore button. A message from webpage window opens, informing you that everything is about to be deleted from the NAS.

  • Step 9

    To continue, click on the OK button. A message opens, informing you that the system is rebooting.

  • Step 10

    Once the system restarts, the default settings are restored. This can take awhile (up to 2 - 12 hours).

  • DOWNLOAD
    Step 11

    When the Restore is complete, all LEDs on the front of the BlackArmor will remain solid (unblinking). Your BlackArmor NAS Server is now restored to factory default settings.

  • More Information

    Please see Seagate Knowledge Base Article 210995 for this same content along with a video tutorial detailing the procedure.

     

    Please see Seagate Knowledge Base Article 209771 for details about setting up your BlackArmor NAS Server.