Getting Started

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Jumper Basics

Jumpers are small metallic pins that protrude from the end of a hard drive or from its circuit board. Jumpers are used to configure the hard drive options, such as defining master and slave or cable select.

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Seagate Knowledge Base

Visit the Seagate Knowledge Base, our repository for installation, how to's, and troubleshooting articles.

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Top Articles

Poorly ventilated system cases can shorten the life of a hard drive

Ambient air temperatures of 95°F (35°C) or greater and poor ventilation from the smaller case designs of Shuttle boxes, LAN party boxes, racks, cabinets and drawers, can shorten the life of your hard disc.

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Can I physically install my drive sideways, upside down or vertically?

All Seagate and Maxtor-brand hard drives can be fitted sideways or upside down. As long as they are not moved during use and receive sufficient cooling, it is irrelevant in which direction they are mounted.

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How can I troubleshoot time-out errors for SCSI drives?

Troubleshooting and Configuration Tips for SCSI Time Outs

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How To's

Troubleshooting

Downloads

Utilities

Utilities

  • DiscWizard

    Seagate DiscWizard works with Maxtor and Seagate disc drives. The software lets you install your new disc drive quickly, with wizards that guide you through the processes of creating and formatting partitions on your disc drive, transferring and backing up your data. Learn more

  • MaxBlast 5

    MaxBlast works with Maxtor disc drives only. The software lets you install your new disc drive quickly, with wizards that guide you through the processes of creating and formatting partitions on your disc drive, transferring and backing up your data. Learn more

  • SCSIMax

    SCSIMax is a diagnostic utility for all Maxtor/Quantum® SCSI hard disc drives supporting Self-Monitoring, Analysis and Reporting Technology (SMART. This test will determine hard drive integrity in a short period of time, with a high degree of confidence. Learn more

  • SeaTools for DOS

    The quick diagnostic tool that checks the health of your drive. Learn more

  • SeaTools for Windows

    The quick diagnostic tool that checks the health of your drive. Learn more