Getting Started

Support Spotlight

OneTouch II FAQs

Find answers to the most frequently asked questions about OneTouch II drives.

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OneTouch II Installation Guide

OneTouch II Installation Guide

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Top Articles

What kind of cable does my external drive use?

This article discusses the connections available on every kind of Seagate and Maxtor-brand external hard drive, the environment in which it is best to use each one, and provides connection instructions.

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How to use an external drive without any special software

Many, even most, Seagate and Maxtor-brand external drives are sold with bundled backup and management software. However, in some cases it is not possible to use such software.

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How To's

Troubleshooting

Downloads

drivers & firmware

Drivers & Firmware

  • Maxtor OneTouch Mac OS X Driver Update

    This software contains an updated FireWire driver needed for use with Maxtor OneTouch drives in a Mac OS X (versions 10.2.7 and newer) environment.
    The onetouch_os_x_update_sept04_2003.pkg.sit is a self-extracting file containing an updated FireWire driver needed for use with the Maxtor OneTouch drives in a Mac OS X (versions 10.2.7 and newer) environment. Learn more

Software

Software

  • Maxtor OneTouch MacIntel Update

    This software provides Maxtor OneTouch program functionality on Apple Intel Core Duo (MacIntel) computers and Mac Power PCs running OS X 10.3.9 or newer. Learn more

  • Maxtor OneTouch II Mac OS 9 Update Utility

    This update allows the Maxtor DriveLock security feature, the diagnostic utility and the performance feature to be enabled for Mac OS version 9.x for FireWire. Learn more

  • Retrospect Express HD Update for Maxtor OneTouch

    This software contains Retrospect Express HD for use with original Maxtor OneTouch and Maxtor OneTouch II drives. This program will only work on compatible Windows operating systems (it is not for use on Macintosh computers). This file will install the English language version of the upgrade. This EMC Retrospect Express HD software upgrade is only available to Maxtor OneTouch and Maxtor OneTouch II customers who have original installations of Dantz Retrospect Express HD installed on a Windows PC. Learn more

Utilities

Utilities

  • Maxtor OneTouch II Mac OS X 10.1.5 Update Utility

    This update allows the Maxtor DriveLock security feature to be enabled for Mac OS version 10.1.5 for USB and FireWire. Learn more

  • SeaTools for Windows

    The quick diagnostic tool that checks the health of your drive. Learn more