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What to Expect: Server data loss

Is the drive/RAID/SAN recognised by the OS as a physical device? YES - qualifies for Remote Recovery

Step 1 – Have a consultation
Call us for a consultation. We will help you determine whether Remote Recovery will work for you.

Step 2 – Schedule your session
If Remote Recovery is viable for your data loss, we will schedule a time for your data-recovery session. If not, we will recommend another solution.

Step 3 – Recover your data
During your appointment, a Seagate Remote Recovery Specialist will recover your files and restore them to a new location in your system.

Step 4 – Process your payment
Once your data recovery is complete, we will close your service case and issue an invoice.
You will need:

  • A reliable broadband Internet connection
  • A second drive to receive your recovered files, connected to your computer
  • Telephone access (landline or mobile)
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What to Expect: Single disc drive or desktop, laptop

Step 1 – Have a consultation
Call us for a free consultation. We will help you determine whether Remote Recovery will work for you. If the answer is yes, we will schedule a convenient appointment. Otherwise, we will recommend another solution.

Step 2 – Process your payment
Once your Data Recovery Specialist has determined that Remote Recovery will restore your files, we will ask you to pay via purchase order or credit card, either securely online or over the telephone.

Step 3 – Schedule your appointment
Upon payment approval, we will contact you to schedule an appointment that is convenient for you – often the same day.

Step 4 – Get your files back
During your appointment, a Seagate Remote Recovery Specialist will recover your files and restore them to a new location in your system. You will need:
You will need:

  • A reliable broadband Internet connection
  • A second drive to receive your recovered files, connected to your computer
  • Telephone access (landline or mobile)
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Remote Recovery for Virtual Technologies

We offer remote recovery for RAID 0 to RAID 60, as well as virtualisation and hypervisor technologies such as VMWare ESXi, vSphere and MS Hyper-V.