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What to Expect: In-Lab Recovery

When you select In-Lab Data Recovery, you can expect the following process.

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Step 1 – Get a consultation with a Data Recovery specialist and choose either the single file type you wish to recover or all the data on your drive/device.

Call us for a consultation. We will help you determine whether In-Lab Recovery is the best option for you.

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Step 2 – Pay an evaluation fee

Pay an evaluation fee of GB£67 (excl. VAT) for economy and standard, or GB£99 (excl. VAT) for priority service levels. This pre-collected fee is non-refundable and will be credited to your recovery service invoice when you accept the recovery service quotation.

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Step 3 – Send us your drive

Send your drive to our lab (shipping is included in select areas) for us to examine the drive and provide a fixed cost estimate for data recovery.

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Step 4 – Receive an evaluation report

We will send an evaluation report, detailing your failure issues and provide you with an estimate for data recovery. When you accept the quote, we apply the pre-collected evaluation fee to the total cost of the data recovery service.

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Step 5 – Follow your case and get your data back

It's easy to check your case status through our online Customer Portal, or you can contact one of our Customer Service representatives if you have questions about your case or the data recovery process.

Once you have accepted the quotation and your data is successfully recovered, we will apply the pre-collected evaluation fee amount to the total cost of the data recovery service at the time of final payment.

Call a Recovery Specialist

0800 7832826 | United Kingdom