Product Support

Seagate NAS

Seagate NAS

Support for this product and any associated software or services may no longer be eligible for support per the Seagate Vintage Product Support Policy. For assistance, please reference the online Knowledge Base.

Note: NAS OS 4, the operating system used for our NAS devices, will be officially End-of-Life effective July 18th, 2022. This change will not affect the data on your NAS device, but NAS OS will no longer be receiving any updates, including security updates.
For additional information, please see our support article here.

Note: Effective May 15th, 2021, the Seagate Access and MyNAS services for NAS OS 4 devices will no longer be available, including their remote access functionality, Sdrive and mobile app integrations. This change will not affect the data on your NAS device.
For additional information about other available options for remotely accessing your NAS OS 4 device, please see our support article here.

Knowledge Base

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Specs

  • NAS 2-Bay Hard Drive 20TB
    STCU20000100
    • 20TB
    • 173.0mm
    • 6302
  • NAS 4-Bay Hard Drive 16TB
    STCU16000100
    • 16TB
    • 173.0mm
    • 6302
  • NAS 2-Bay Hard Drive 10TB
    STCT10000100
    • 10TB
    • 120.0mm
    • 3385
  • NAS 2-Bay Hard Drive 8TB
    STCT8000100
    • 8TB
    • 120.0mm
    • 3385
  • NAS 4-Bay Hard Drive 8TB
    STCU8000100
    • 8TB
    • 173.0mm
    • 6302
  • NAS 2-Bay Hard Drive 4TB
    STCT4000100
    • 4TB
    • 120.0mm
    • 3385
  • NAS 4-Bay Hard Drive 4TB
    STCU4000100
    • 4TB
    • 173.0mm
    • 6302
  • NAS 2-Bay Hard Drive 2TB
    STCT2000100
    • 2TB
    • 120.0mm
    • 3385
  • NAS 2-Bay Hard Drive 0TB/enclosure
    STCT100
    • 120.0mm
    • 4118
  • NAS 4-Bay Hard Drive 0TB/enclosure
    STCU100
    • 173.0mm
    • 6302
  1. ⁺ For a limited time of March 25, 2024, 10:00AM Pacific Time ("PT") to April 1, 2024 9:59AM PT, all orders placed at the Seagate store at Seagate.com will receive free ground shipping to addresses located within the United States.