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What to Expect: Server data loss

Is the drive/RAID/SAN recognized by the OS as a physical device? YES - qualifies for Remote Recovery

Step 1 – Get a consultation
Call us for a consultation. We’ll help you determine if Remote Recovery will work for you.

Step 2 – Schedule your session
If Remote Recovery is viable for your data loss, we’ll set a time for your data-recovery session. If not, we’ll recommend another solution.

Step 3 – Recover your data
During your appointment, a Seagate Remote Recovery Specialist will recover your files and restore them to a new location on your system.

Step 4 – Process your payment
Once your data recovery is complete, we’ll close your service case and issue an invoice.
You’ll need:

  • A reliable broadband Internet connection
  • A second drive to receive your recovered files, connected to your computer
  • Telephone access (landline or mobile)
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What to Expect: Single disk drive or desktop, laptop

Step 1 – Get a consultation
Call us for a free consultation. We’ll help you determine if Remote Recovery will work for you. If yes, we’ll set a convenient appointment. Otherwise, we’ll recommend another solution.

Step 2 – Process your payment
Once your Data Recovery Specialist has determined that Remote Recovery will restore your files, we’ll ask you to via purchase order or credit card, either securely online or over the telephone.

Step 3 – Schedule your appointment
Upon payment approval, we’ll contact you to schedule an appointment that’s convenient for you – often the same day.

Step 4 – Get your files back
During your appointment, a Seagate Remote Recovery Specialist will recover your files and restore them to a new location on your system. You’ll need:
You’ll need:

  • A reliable broadband Internet connection
  • A second drive to receive your recovered files, connected to your computer
  • Telephone access (landline or mobile)
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Remote Recovery for Enterprise Customers and Virtual Technologies

We offer remote recovery for RAID 0 to RAID 60 as well as virtualization and hypervisor technologies such as VMWare ESXi, vSphere, and MS Hyper-V.