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Phone Support

Seagate Customer Support will answer technical, troubleshooting, warranty and pre-sales questions regarding your Seagate, Maxtor or Samsung product during normal call centre business hours.

To facilitate your call to Seagate Customer Support, we recommend that you register your product.

Country	Phone	Language	Business Hours
United States Canada Latin America Mexico	Toll free: 00 8004 SEAGATE (732 4283) (non toll free: 001 405 324 4714) 1 405 324 4700	English, French, Portuguese and Spanish	8am - 11:30am CT; 1pm - 6pm CT Monday - Friday (CT)
Brazil	0 800 891 5814	English, French, Portuguese and Spanish	9:00 to 12:30; 14:00 to 18:00 Brasilia time (Rio) Monday - Friday
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Country	Phone	Language(s)	Business Hours
Belgium Denmark France Germany Ireland Italy Netherlands Norway Poland Spain Sweden Switzerland United Kingdom	00 800 4732 4283	English French German Spanish English French German	8am to 11:30am CET; 1pm - 5pm CET Monday - Friday
Europe Middle East Africa	+1 (405) 324 4714	English French German Spanish	8am to 11:30am CET; 1pm - 5pm CET Monday - Friday
South Africa	0.800.00.0771	English French German Spanish	8am to 11:30am CET; 1pm - 5pm CET Monday - Friday
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Country	Phone	Language(s)	Business Hours
Australia	1 800 14 7201	English	10:00am to 1:00pm 2:30pm to 7:00pm Monday - Friday Australia Standard Time (GMT 10)
China	4008 878790	English Mandarin Cantonese	8:00am to 11:00am 12:30pm to 5:00pm Monday - Friday China Standard Time (GMT 8)
Hong Kong	800 90 0474	English Mandarin Cantonese	8:00am to 11:00am 12:30pm to 5:00pm Monday - Friday Hong Kong Standard Time (GMT 8)
India	000 800 440 1392	English	5:30am to 8:30am 10:30am to 2:00pm Monday - Friday India Standard Time (GMT 5.5)
Indonesia	000 800 440 1392	English	7:00am to 10:00am 11:30am to 4:00pm Monday - Friday Indonesia Standard Time (GMT 7)
Japan	0120 993280	Japanese	9:00am to 12:00pm 1:30pm to 6:00pm Monday - Friday Japan Standard Time (GMT 9)
S. Korea	007 98 441 2491	English Korean	9:00am to 12:00pm 1:30pm to 6:00pm Monday - Friday South Korea Standard Time (GMT 9)
Malaysia	1 800 80 2335	English Mandarin Cantonese	8:00am to 11:00am 12:30pm to 5:00pm Monday - Friday Malaysia Standard Time (GMT 8)
New Zealand	0 800 443988	English	1:00pm to 4:00pm 5:30pm to 10:00pm Monday - Friday New Zealand Standard Time (GMT 12)
Philippines	1 800 14410356	English	8:00am to 11:00am 12:30pm to 5:00pm Monday - Friday Philippines Standard Time (GMT 8)
Singapore	800 110 1150	English Mandarin Cantonese	8:00am to 11:00am 12:30pm to 5:00pm Monday - Friday Singapore Standard Time (GMT 8)
Taiwan	0800666910/ 0026564852612	English Mandarin Cantonese	8:00am to 11:00am 12:30pm to 5:00pm Monday - Friday Taiwan Standard Time (GMT 8)
Thailand	001 800 11 0032165	English	7:00am to 10:00am 11:30am to 4:00pm Monday - Friday Thailand Standard Time (GMT 7)
Vietnam	Access Code: 1-201-0288 888-268-3308	English	7:00am to 10:00am 11:30am to 4:00pm Monday - Friday Vietnam Standard Time (GMT 7)
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