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GoFlex FAQs

See our most frequently asked questions about GoFlex Ultra Portable, Pro, Slim and Desk external hard drives.

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How to set up a GoFlex drive for use under MacOS

The GoFlex, GoFlex Desk, GoFlex Pro and GoFlex Slim drives are flexible enough to use in MacOS, Windows or both.

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How to use an external drive without any special software

Many, even most, Seagate and Maxtor-brand external drives are sold with bundled backup and management software. However, in some cases it is not possible to use such software.

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Top Articles

Comparison of GoFlex software features

Compare GoFlex software features.

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What types of cable can I get for my FreeAgent GoFlex and how do I use them?

The FreeAgent GoFlex drive is designed to be flexible; therefore the cable module is interchangeable with several interfaces.

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Installing the Seagate AutoBackup upgrade cable for GoFlex or GoFlex Pro

The AutoBackup upgrade cable for FreeAgent GoFlex, GoFlex Slim, and GoFlex Pro allows the user to backup and restore the entire computer or individual files.

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  • Troubleshooting




    • GoFlex Slim and GoFlex Pro Software

      This is an updated version of software for Windows 8 users. Learn more



    • SeaTools for Windows

      The quick diagnostic tool that checks the health of your drive. Learn more


    Capacity 750GB 500GB
    Show me:
    Interface Options USB 3.0, USB 2.0, Drive Only USB 2.0, USB 3.0
    Height (in/mm) (maximum) 4.14/112 4.14/112
    Width (in/mm) (maximum) 3.23/82 3.23/82
    Length (in/mm) (maximum) .55/14 .55/14
    Weight (lbs/g) .34/160 .34/160
    Model Number Interface Package Capacity Automatic Backup Software Encryption Warranty
    STAD750300 USB 2.0 Kit 750GB     3 years
    STAD750302 USB 3.0 Kit 750GB     3 years
    STAD500300 USB 2.0 Kit 500GB Premium - PC & Mac 192-bit Triple DES 3 years
    STAD500302 USB 3.0 Kit 500GB Premium - PC & Mac 192-bit Triple DES 3 years
    STAD750400 Drive Only Drive Only 750GB Premium - PC & Mac 192-bit Triple DES 3 years