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Questions and answers
Question If I want to disconnect the Pocket Hard Drive, but the Pocket Hard Drive status icon does not appear on the taskbar, what should I do? Answer You can either right click on the device icon shown in My Computer and select Eject, or you can remove the Seagate Pocket Hard Drive when the LED is off. Do not remove the drive if the light (LED) in the center of the drive is blinking because this indicates disc activity.
Question I tried to Eject the Seagate Pocket Hard Drive using File Explorer but I get the following message, what should I do?
Answer If Seagate Toolkit is active, it will not allow you to eject from My Computer or File Explorer. You may Eject the Pocket Hard Drive using Toolkit's main menu or right click at Toolkit's system tray icon and select Eject.
Question My computer displayed the following message, what should I do?
Answer This message appears after you click Stop in the Unplug or Eject Hardware dialog box. It usually indicates that you have not closed all applications or files on your Pocket Hard Drive before trying to remove it. Close the ToolKit application and try again. If the message appears again, close all open applications and files, and then try to remove your Pocket Hard Drive again. Note: This message is generated by the Windows operating system, not the ToolKit application.
Question I have successfully ejected the Pocket Hard Drive but when I unplug it, Windows still display the following message, what should I do?
Answer If you are using a version of Windows operating system before Windows XP, you will still see the above message even though you have ejected the Pocket Hard Drive. If you have ejected the drive correctly using Toolkit, you can safety ignore this message.
Question What should I do when the Pocket Hard Drive's icon does not appear in Windows Explorer after I have plugged the Seagate Pocket Hard Drive into the USB port? Answer Check to ensure that you have installed the driver into your operating system and then check the Device Manager to ensure that the USB Mass Storage Adapter has appeared in the Universal Serial Bus Controller. If a yellow exclamation mark is over the controller name, restart your computer.
Question Can this Pocket Hard Drive be used as a boot-disk? Answer Yes, if your BIOS supports bootable USB devices. Contact your BIOS vendor to see if your BIOS supports this feature. If it does support bootable USB devices, refer the "How to create a bootable disc" under Tools section in this User Manual for information about how to make a bootable disc.
Question What kind of data can be stored in the Seagate Pocket drive? Answer You can save any type of data and files on the device including text, graphics, programs, music, and even multimedia files.
Question Can the Seagate Pocket Hard Drive be used is an MS-DOS environment? Answer No. MS-DOS does not support USB devices. If you really must use the Pocket Hard Drive in a MS-DOS environment, you will need to install a third party device driver or software.
Question Why can't I access the Seagate Pocket Hard Drive's secured partition when logged in as a GUEST user in Windows 2000/XP? Answer You must log in with administrative privileges to access the Pocket Hard Drive's secure partition.
Question How can I restore my Pocket Hard Drive Toolkit window after I close it? Answer Double
left click your ToolKit icon
Question I forgot the password to the secured partition. What should I do? Answer You will not be able to access all data stored in your secured partition if you have forgotten the password. Likewise anybody who stole or found your Pocket Hard Drive will not be able to access the data without the correct password too. However the disc space used by the secured partition can still be freed up for use by selecting the Restore to Factory Defaults in the Tools section. Toolkit will erase all the secured data in your secured partition and restore it to a single public FAT32 formatted partition.
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in the system tray. The Pocket Hard Drive Toolkit window will open on
your desktop.