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GoFlex for Mac FAQs

See our most frequently asked questions about GoFlex for Mac external hard drives.

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Which connector should be used to connect the FreeAgent GoFlex Desk for Mac to the computer?

The GoFlex Desk for Mac drive comes with two interfaces, USB 2.0 and FireWire 800. This allows the drive to be optimized for different computers.

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How to Install GoFlex for Mac Bundled Software

The GoFlex for Mac (including GoFlex Desk for Mac, GoFlex Pro for Mac) drives include some optional software to help optimize the drive. This software includes diagnostic software, drivers to activate the capacity gauge lights on the GoFlex for Desk models and storage drivers to disable on-board sleep functions (if they are activated on a Windows computer).

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  • How To's

    Troubleshooting

    Downloads

    Software

    Software

    • Windows Driver to Allow Seagate "For Mac" Drives to Work on Windows (HFS4Win.exe)

      Windows software to allow a Seagate external "for Mac" drive to mount as a drive letter in Windows without having to reformat. Learn more

    • Backup Plus and GoFlex Desk Thunderbolt Software

      The Seagate Thunderbolt adapter driver is only needed if you are using 3TB or 4TB drives with the Thunderbolt adapter and plan to change drives with other GoFlex adapters (such as USB or FireWire). If you don’t intend to use the drive with other adapters it can be reformatted and the software is not needed. Learn more

    • GoFlex for Mac Installation Software

      Original software for MacOS that was loaded on the GoFlex for Mac, GoFlex Desk for Mac, or GoFlex Pro for Mac drive, including the driver for the capacity lights (for GoFlex Desk for Mac only) and Seagate Diagnostics. Learn more

    Utilities

    Utilities

    • GoFlex Diagnostics Software

      Software to allow the user to change the sleep time, toggle the lights, and run drive diagnostics on a Windows computer. Learn more

    • SeaTools for Windows

      The quick diagnostic tool that checks the health of your drive. Learn more

    Specifications

    GoFlex Desk for Mac
     
    Capacity 4TB 3TB 2TB
    Show me :
    Interface Options FireWire 800, USB 2.0 FireWire 800, USB 2.0 FireWire 800, USB 2.0
    Physical      
    Height (in/mm) (maximum) 6.22/158 6.22/158 6.22/158
    Width (in/mm) (maximum) 4.88/124 4.88/124 4.88/124
    Length (in/mm) (maximum) 1.73/44 1.73/44 1.73/44
    Weight (lb/g) 2.38/1080 2.38/1080 2.38/1080
    Model Number Interface Capacity
    STBC4000100 FireWire 800, USB 2.0 4TB
    STBC3000101   3TB
    STBC3000100 FireWire 800, USB 2.0 3TB
    STBC2000100 FireWire 800, USB 2.0 2TB
    STBC2000101   2TB