Support Spotlight

Does my drive need a firmware update?

The short answer is: Firmware updates are not necessary for most users.

Read More

How to use an external drive without any special software

Many, even most, Seagate and Maxtor-brand external drives are sold with bundled backup and management software. However, in some cases it is not possible to use such software.

Read More

Will my Seagate drive work with Lion (MacOS 10.7)?

MacOS 10.7 Lion was released to the public in late July 2011 and Seagate has evaluated current product lines to determine which ones will work with it.

Read More

Will my drive work with Windows 7?

This article lists which Seagate and Maxtor-brand drives are compatible with Windows 7, as well as the compatibility of software bundled with those drives.

Read More

Installation

What happens when I connect my external drive for the first time?

Find out what to expect when you connect and turn on your external USB or FireWire drive in Windows 7, Vista, XP, or 2000.

Read More

What kind of cable does my external drive use?

This article will discuss the connections available on every kind of Seagate and Maxtor-brand external hard drive, the environment in which it is best to use each, and instructions for each connection.

Read More

How To Articles

Moving Data Between Two Systems Using an External Hard Drive

Find out how to move data between two systems using an external hard drive.

Read More

How to use an external drive without any special software

Many, even most, Seagate and Maxtor-brand external drives are sold with bundled backup and management software. However, in some cases it is not possible to use such software.

Read More

How to Cut & Paste/Copy & Paste Data on Your Mac

There are many ways to copy to software to your Mac; they range from File Menu/Copy & Paste, Right-Click Menu/Copy & Paste, Drag-N-Drop to keyboard commands.

Read More

How To Articles

Drive Not Detected - helpful links

This document provides links to common solutions for drives not being detected.

Read More

I am receiving "Access Denied" Error or File/Folder Permission Issues on an External Drive

When connecting an external drive to a Windows 7, Vista, XP, or 2000 Pro computer, sometimes the permissions/privileges will need to be assigned.

Read More

The light on my external drive is blinking. What does it mean?

The behavior of the light (or LED) on your external drive can vary in meaning depending on the drive model. This article will provide numerous useful links for checking and troubleshooting this behavior.

Read More

Featured Downloads

Momentus XT 750GB & the MacBook Pro

Read More

SeaTools

The quick diagnostic tool that checks the health of your drive.

Go to Download

DiscWizard

The easy-to-use tool for adding a new hard drive.

Go to Download
  • See All