Seagate offers free self-service web support, email and user-to-user forum support for your product. You may also call technical support using the instructions below.
(You can check the warranty status of your product using our Warranty Checker tool.)
Self Support
Find expert advice, do-it-yourself tools, specs and more for all of our products.
Facebook Support
Free! Obtain answers to your questions through our Facebook Support Page.
Google+ Support
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Seagate Forums
Free! Get help from other Seagate customers, available for no charge around the clock!
10200 S. De Anza Blvd,
Cupertino, CA 95014,
United States of America
Do not post product returns to the above address: your product may be lost.
Select Warranty and Returns Assistance to receive the correct postal address information.
Get your files back.
We make it easy.
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| Country | Phone | Language | Business Hours |
|---|---|---|---|
| Australia | 1.800.14.7201 | English | 10:00am to 1:00pm
2:30pm to 7:00pm Monday - Friday Australia Standard Time (GMT 10) |
| China | 4008 878790 | English
Mandarin Cantonese |
8:00am to 11:00am
12:30pm to 5:00pm Monday - Friday China Standard Time (GMT 8) |
| Hong Kong | 800.90.0474 | English
Mandarin Cantonese |
8:00am to 11:00am
12:30pm to 5:00pm Monday - Friday Hong Kong Standard Time (GMT 8) |
| India | 000.800.440.1392 | English | 5:30am to 8:30am
10:30am to 2:00pm Monday - Friday India Standard Time (GMT 5.5) |
| Indonesia | 000.800.440.1392 | English | 7:00am to 10:00am
11:30am to 4:00pm Monday - Friday Indonesia Standard Time (GMT 7) |
| Japan | 0120.993280 | Japanese | 9:00am to 12:00pm
1:30pm to 6:00pm Monday - Friday Japan Standard Time (GMT 9) |
| S. Korea | 007.98.441.2491 | English
Korean |
9:00am to 12:00pm
1:30pm to 6:00pm Monday - Friday South Korea Standard Time (GMT 9) |
| Malaysia | 1.800.80.2335 | English
Mandarin Cantonese |
8:00am to 11:00am
12:30pm to 5:00pm Monday - Friday Malaysia Standard Time (GMT 8) |
| New Zealand | 0.800.443988 | English | 1:00pm to 4:00pm
5:30pm to 10:00pm Monday - Friday New Zealand Standard Time (GMT 12) |
| Philippines | 1.800.14410356 | English | 8:00am to 11:00am
12:30pm to 5:00pm Monday - Friday Philippines Standard Time (GMT 8) |
| Singapore | 800.110.1150 | English
Mandarin Cantonese |
8:00am to 11:00am
12:30pm to 5:00pm Monday - Friday Singapore Standard Time (GMT 8) |
| Taiwan | 0800666910/
0026564852612 |
English
Mandarin Cantonese |
8:00am to 11:00am
12:30pm to 5:00pm Monday - Friday Taiwan Standard Time (GMT 8) |
| Thailand | 001.800.11.0032165 | English | 7:00am to 10:00am
11:30am to 4:00pm Monday - Friday Thailand Standard Time (GMT 7) |
| Vietnam | Access Code:
1-201-0288 888-268-3308 |
English | 7:00am to 10:00am
11:30am to 4:00pm Monday - Friday Vietnam Standard Time (GMT 7) |