This tutorial is designed to familiarize you with the different aspects of properly handling a Seagate hard drive. At the conclusion of this tutorial, we hope you will: 

1) be able to understand and utilize the information provided so that your hard drive will continue to operate at its peak efficiency
2) feel more at ease about handling your hard drive without fear of damage. 

You will need a recent version of Real Player or Microsoft Media Player. Go here to find a free Real Player, or here to find a free Microsoft Media Player.

Proper Handling Guide Table of Contents

Proper Handling Guide-Overview

• Now That You Have A New Drive
• What Is ESD? (Electro-Static Discharge) 

Proper Handling Guide-Installation

• What Now?  (Before You Begin The Install Process...)
• Hardware Basics 

Proper Handling Guide-Packing and Shipping A Drive

• RMA (Return Merchandise Authorization)
• Seagate Return Packing and Shipping Information
• Some Further Packing Information