Seagate Technology
920 Disc Drive
Scotts Valley, CA 95066
United States of America
920 Disc Drive
Scotts Valley, CA 95066
United States of America
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Please do not post product returns directly to the above address as your product may be lost. The Call Center for North, Central & South America will be closed for a holiday on 03/07/09 and 04/07/09, reopening on 05/07/09. In the meantime please utilise Seagate's website or Knowledge Base to locate answers and we will be glad to further help you upon return. |
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- Technical Support
Technical Support will answer technical and troubleshooting questions regarding your drive product during normal call centre business hours. Before contacting us, please note your system configuration and drive model number (for example: ST#### or STM####).
Country
Phone
Submit Email Case
Language(s)
Business Hours
Belgium
Denmark
France
Germany
Ireland
Italy
Netherlands
Norway
Poland
Spain
Sweden
Switzerland
United Kingdom00-800-4732-4283 Submit Email Case English
French
German
Spanish8:00 A.M. to 5:00 P.M.
Monday - Friday
(CET)Europe
Middle East
Africa001-405-324-4714 Submit Email Case English
French
German
Spanish8:00 A.M. to 5:00 P.M.
Monday - Friday
(CET) - Pre-sales Support
Pre-sales Support will answer questions regarding new Seagate product offerings during normal call centre business hours.
Country
Phone
Submit Email Case
Language(s)
Business Hours
Belgium
Denmark
France
Germany
Ireland
Italy
Netherlands
Norway
Poland
Spain
Sweden
Switzerland
United Kingdom00-800-4732-4283 Submit Email Case English
French
German
Spanish8:00 A.M. to 5:00 P.M.
Monday - Friday
(CET)Europe
Middle East
Africa001-405-324-4714
Submit Email Case English
French
German
Spanish8:00 A.M. to 5:00 P.M.
Monday - Friday
(CET) - Warranty Support
Seagate Customer Support Centres
Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution, and System Integrator customers should contact their Seagate customer support representative for warranty information. Other customers should contact their place of purchase.THE SEAGATE RMA (RETURN MATERIAL AUTHORISATION) NUMBER ISSUED IS FOR THE RETURN OF A DEFECTIVE WARRANTY PRODUCT ONLY. Without prior approval, Seagate may consider use of this RMA number to return a non-defective product as fraud.
Country
Phone
FAX
Submit Email Case
Language(s)
Business Hours
Belgium
Denmark
France
Germany
Ireland
Italy
Netherlands
Norway
Poland
Spain
Sweden
Switzerland
United Kingdom00-800-4732-4283 1.405.324.3339 Submit Email Case English
French
German
Spanish8:00 A.M. to 5:00 P.M.
Monday - Friday
(CET)Europe
Middle East
Africa1.405.324.4714 1.405.324.3339 Submit Email Case English
French
German
Spanish8:00 A.M. to 5:00 P.M.
Monday - Friday
(CET) - Data Recovery
- Use the Email Inquiry Form to send a request for further information to the data recovery group.
- Use the Online Request Form to submit your case now.
- For immediate service, please call us directly.
Seagate offers a best-in-class, fee-based data recovery service for all makes and models of storage media. Our group of professionals specializes in recovering your lost data safely, securely and confidentially.
For those situations where recovery of your lost data is of utmost importance, professional data recovery is highly recommended.
- Media
Note: Media contacts are only able to provide support for qualified members of the press. They are not qualified to respond to technical or product support needs. If you are not a member of the press, please feel free to visit our Product service and support contact information page. CORPORATE COMMUNICATIONS
Julie Still
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-2276
FAX: (831) 438-4127
E-mail: julie.still@seagate.comWoody Monroy
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-2838
FAX: (831) 438-4127
E-mail: woody.monroy@seagate.comBrian Ziel
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-5429
FAX: (831) 438-4127
E-mail: brian.ziel@seagate.comPRODUCT COMMUNICATIONS
Consumer Electronics
Colleen Rodriguez
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-2499
FAX: (831) 438-4127
E-mail: colleen.rodriguez@seagate.comBranded Solutions
Erin Hartin
(720) 684-3199
E-mail: erin.hartin@seagate.com
Jay Pechek
(720) 684-3208
E-mail: jayson.pechek@seagate.comEnterprise Storage
David Szabados
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-2859
FAX: (831) 438-4127
E-mail: david.szabados@seagate.comDesktop and Notebook Storage
Michael Hall
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-2731
FAX: (831) 438-4127
E-mail: michael.hall@seagate.comCOMMUNITY RELATIONS
Americas
Elena Sexton
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-2692
FAX: (831) 438-4127
E-mail: elena.sexton@seagate.comAsia/Pacific Rim Region
Lotus Tan
151 Lorong Chuan
New Tech Park 06-01
Singapore
(65) 6485 4209
FAX: (65)4685 4995
E-mail: lotus.tan@seagate.comEurope/Middle East/Africa Region
Ian O'Leary
+33 (0)1 41 86 10 04
FAX: +33 (0)1 41 86 10 40
E-mail: ian.o'leary@seagate.com - Investor Relations
For questions concerning Investor Relations, please contact the following: Rod Cooper
Executive Director, Investor RelationsSteve Coli
Investor RelationsEmail: stx@seagate.com IR-dedicated phone: +1 (831) 439-5337 - Seagate Sales Offices
Select the appropriate region to find a Seagate sales representative:
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- 4Why do I get an NTLDR error when trying to install Windows XP after I use DiscWizard Starter Edition?
- 5How to use DiscWizard Starter Edition
- 6Why can I only see 127 to 137 GB of my 160+ GB drive in Windows 2000?
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- 8How to use DiscWizard for Windows
- 9Seagate has already signed for my drive(s). Why is the status still "Not received" at Seagate?
- 10Why can I only see 127 to 137 GB of my 160+ GB drive in Macintosh System X?
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