Technical Support will answer technical and troubleshooting questions regarding your drive product during normal call centre business hours. Before contacting us, please note your system configuration and drive model number (for example: ST#### or STM####).

Pre-sales Support will answer questions regarding new Seagate product offerings during normal call centre business hours.

Seagate Customer Support Centres
Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution, and System Integrator customers should contact their Seagate customer support representative for warranty information. Other customers should contact their place of purchase.

THE SEAGATE RMA (RETURN MATERIAL AUTHORISATION) NUMBER ISSUED IS FOR THE RETURN OF A DEFECTIVE WARRANTY PRODUCT ONLY. Without prior approval, Seagate may consider use of this RMA number to return a non-defective product as fraud.

Seagate offers a best-in-class, fee-based data recovery service for all makes and models of storage media. Our group of professionals specializes in recovering your lost data safely, securely and confidentially.

For those situations where recovery of your lost data is of utmost importance, professional data recovery is highly recommended.

• Use the Email Inquiry Form to send a request for further information to the data recovery group.
• Use the Online Request Form to submit your case now.
• For immediate service, please call us directly.

Select the appropriate region to find a Seagate sales representative:

• Americas
• Europe, Middle East, and Africa
• Asia Pacific