Data Overwriting Process For Returned Products

Warranty Support and Returns Assistance

Return a Product

To return a product you will need the Serial Number and the Part or Model Number.

Find my Serial/Part/Model numbers

Choose your method of return below:

Registered User

Forgot your password?

Return a drive as Guest User

RMA Status

Check status on an existing return order

Note:
If you reside in Russia or the Ukraine please contact your place of purchase for product warranty support.

Warranty Resources

Is My Drive in Warranty?
Check the status of a return
Warranty and Returns FAQs
Seagate Membership/E-Commerce Terms
Packing and shipping instructions
Find the Model number and Serial number
Warranty Statements and Policies
Contact Warranty and Returns Support Centers
Data Erasure for Returned Products

Troubleshoot Your Product

Choose the appropriate interface and operating system below to find troubleshooting procedures for your drive:

ATA Drives for Windows OS
Serial ATA for Windows OS or Macintosh OS
SCSI Drives for Windows OS
External Hard Drives
ATA or SCSI Drives for Macintosh OS

Support Services

Data Recovery Services

Seagate offers Data Recovery Services for all brands and formats of storage media

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