When uploading photos or videos from an iPad or other iOS device, or an Android device, to the LaCie Fuel, the following error message may display: "Upload completed; the upload was completed but files failed to upload. Please try again."
If you have an older version of the LaCie Media app, this error may occur if your iOS device has an apostrophe in the name (Example: John's iPad). Please update your LaCie Media app to the current version from your app store to avoid this error.
If you are unable at this time to update the LaCie Media app, you can change the device's name:
- iTunes and iOS: Please visit Apple’s Website to change the name of iOS device.
- Android: Varies slightly by version; please consult the manufacturer's documentation.
