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Configuring Agent Parameters

The Agent Options Management window lets you configure agent parameters including polling time, device discovery time, SMART monitoring, the controller password, and JBOD support. It also lets you specify whether to use out-of-band or in-band storage management.

  1. From the main window, select View > Agent Options Management. The Agent Options Management window is displayed.
  2. NOTE: Agent Options Management might not be available if one or more groups are configured and one of them is selected in the main window. To enable it, select an icon other than a Group, and click View.

  3. For Monitoring Frequency in seconds, type the desired number in seconds.
  4. This value entered is the interval between successive polling for any status change of devices, array controllers, and enclosure monitoring by the SANscape Agent. The default value is 60 seconds. If you want the SANscape Console to update more frequently with device status changes, decrease this value.

    NOTE: Increasing the polling interval could negatively impact error messaging under heavy I/O load.

  5. For Periodic Device Discovery, type the value in minutes you would like to have SANscape check for new devices.
  6. The periodic device discovery value is used by SANscape to determine how often each device ID is scanned for a new device. The default value of 0 means SANscape does not scan for new devices. Note that device IDs are scanned less frequently, as the numerical value entered increases.

    Conversely, device IDs are scanned more frequently, as the numerical value entered decreases. Five minutes is the minimum value that can be entered.

  7. For Interval of trap generation, type the amount of time (in seconds) between the sending of each trap message.

    If the value is 60 seconds or greater: SANscape sends a message at that interval, for that particular trap, until the event is cleared or corrected. For example, if a fan fails, a message regarding that fan failure is sent every 60 seconds until fixed.

    If the value is zero: SANscape (and therefore SANscape Alert) sends only one message regarding that particular event. For example, if a fan fails, only one email is sent.

  8. For Timeout of heartbeat lost, set the amount of time in minutes to wait between the sending of failed server messages. The default value is 15; the value range is 1 to 30 minutes.
  9. To enable SMART Monitoring, select the check box.
  10. SMART monitoring is a method for hard drives to report predicted failures. Most disk vendors supply drives with this feature. The SANscape Agent monitors this feature by issuing an unsolicited request sense. SMART monitoring can be turned off if this request causes conflicts with the underlying host operating system device drivers.

  11. To enable JBOD support, see Enabling JBOD Support.

  12. The parameters under Controller Primary Agent Information, including the Password fields, pertain to out-of-band management. For more information, see Using Out-of-Band Management.

  13. If you have entered and/or selected any of the previous options, click Apply to save your changes.
  14. The Setting Agent Options notification box is displayed showing the server's TCP/IP address.

  15. Click OK to finish the procedure.
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