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No Longer Receiving Email from SANscape Alert
(UNIX OS) There are three conditions under which SANscape Alert stops
working and does not report its condition. The workaround is to stop
and restart SANscape Alert.
- If the SANscape Agent fails or is stopped and restarted, SANscape
Alert stops working.
- If the SANscape Alert Config Tool is running and the SANscape Alert
daemon is stopped and restarted, a condition may occur whereby the SANscape
Alert Config Tool can no longer communicate with the daemon.
- If the SANscape Agent fails or is stopped, the SANscape Alert daemon
does not detect it, stops sending email messages, and continues to show
that the SANscape Alert is still connected by displaying a green status.
For Solaris and Linux, stop and restart SANscape Alert by typing:
# /etc/init.d/ssalertd stop
# /etc/init.d/ssalertd start
For HP-UX, stop and restart SANscape Alert by typing:
# /sbin/init.d/ssalertd stop
# /sbin/init.d/ssalertd start
For the Windows 2000 and Windows
2003 OS:
- To start the agent on a
Windows 2000 OS, choose Start > Programs > Administrative Tools >
Computer Management.
To start the agent on a
Windows 2003 OS, choose Start > Administrative Tools > Computer
Management.
Alternatively, you can
right-click My Computer and choose Manage.
- Click Services & Applications.
- Select the SANscape Alert
Server, and right-click the service you want to stop or start.
For IBM AIX, stop and restart SANscape Alert by typing:
# /usr/sbin/ssalertd stop
# /usr/sbin/ssalertd start
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