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The following steps describe how to troubleshoot why a trap from a SANscape server might not be received on an SNMP management workstation, such as HP OpenView. Verify that sstrapd is running by running the following
command ps -e | grep ss The output includes the name sstrapd. if it does not, start
or stop the agent as explained in the SANscape Software Installation
Guide. On a Solaris, Linux, and HP-UX OS the RST_OID.MIB file is
located in /opt/dothill/ssagent. On IBM AIX, this file is located
in /usr/dothill/ssagent. On Microsoft Windows, this file is
located in \Program Files\Dot Hill\ssagent. Refer to your SNMP
management console documentation (such as HP OpenView) for information
on how to compile the MIB. |