Seagate is committed to ensuring the best total customer experience. It is our aim to leverage quality and service to strengthen customer loyalty and be the choice for data storage products and solutions. To achieve this, Seagate will:
LISTEN
Understand customer expectations and requirements in order to build alignment and create positive customer experiences.
DELIVER
Design, manufacture and deliver best-in-class quality and reliability.
CREATE
Build customer loyalty through innovative, transparent, customer-centric processes.
IMPROVE
Continually improve processes to deliver customer value, ease of doing business and growth.
May 2019
Dave MosleyChief Executive Oficer
Matt BrownVP WW Quality & Customer Experience