This month only – get free shipping with no minimum purchase! Order early to avoid holiday shipping delays. Shop now
Find the perfect storage for your loved ones with our holiday gift guide! Shop now
Open

Computer won't boot with USB drive connected

 

Issues booting while a USB drive is connected is usually the result of a USB Device option being enabled in the System BIOS' Boot Order or Boot Sequence.

Some of these steps require accessing the system’s BIOS. Please refer to the system or motherboard manufacturer’s documentation for access and configuring options.

Here are some steps to try and resolve the issue:

 

Some System BIOS' may not include the ability to disable USB devices from the Boot Order/Boot Sequence. If this is the case, it is recommended that you disconnect the USB External Drive from your system until the system’s operating system has fully booted; at which time you can connect the USB Drive to your system.


Disclaimer: REFERENCE TO THIRD PARTIES AND THIRD PARTY WEB SITES. Seagate references third parties and third party products as an informational service only, it is not an endorsement or recommendation - implied or otherwise - of any of the listed companies. Seagate makes no warranty - implied or otherwise - regarding the performance or reliability of these companies or products. Each company listed is independent from Seagate and is not under the control of Seagate; therefore, Seagate accepts no responsibility for and disclaims any liability from the actions or products of the listed companies. You should make your own independent evaluation before conducting business with any company. To obtain product specifications and warranty information, please contact the respective vendor directly. There are links in this document that will permit you to connect to third-party web sites over which Seagate has no control. These links are provided for your convenience only and your use of them is at your own risk. Seagate makes no representations whatsoever about the content of any of these websites. Seagate does not endorse or accept any responsibility for the content, or use of any such websites.