Lyve Cloud Services and Lyve Cloud Archive Services

Termination Process

 

The parties terminate the Services as follows:

Company Initiated Termination

  • The termination process will be initiated when Company provides Seagate the applicable termination notice as set out in the Agreement.
  • Company must submit a support ticket to through the Support Interface indicating that Company desires to terminate the Services.
  • Seagate shall communicate with Company to confirm the authenticity of such support ticket.
  • Seagate shall update the support ticket confirming authentication.
  • If Company wants to reinstate the Services before termination is effective, Company must notify Seagate in time for Seagate to continue the Services.

Seagate Initiated Termination or Expiration

  • The termination process will be initiated when Seagate provides Company the applicable termination notice as set out in the Agreement.
  • The termination process will be initiated when the Agreement expires on its own terms.

Termination Timeline

  • Seagate shall terminate Company’s account approximately 24 hours before the termination of the Services.
  • Seagate shall delete all the Stored Data from the Services approximately 30 days after termination is effective.