Jun 25, 2007
The opening of the Collection Point here demonstrates Seagate’s commitment to provide best-in-class support to partners and resellers across the MEA region and particularly in Egypt, recognising its position as a key regional market. The establishment of the Cairo Collection Point highlights the enhanced investments and greater focus on sales, marketing and support initiatives to maintain Seagate’s strategy for MEA as a major growth market for its leading storage products.
The Collection Point processes Return Material Authorization (RMA) disc drives at one central location, speeding up and simplifying the return procedures for Seagate™ disc drives.
“In establishing the Cairo Collection Point, we are providing Seagate’s partners with yet another advantage in the Middle East market,” said Ziad Abou Rahal, channel manager, Middle East, at Seagate Technology . “Our authorized partners can now process returned drives much more quickly and in a more economical way which benefits both them and their customers. Combined with our limited five-year warranty on Seagate disc drive products, the establishment of the Cairo Service Centre demonstrates Seagate’s commitment to partners in the region. We will continue to introduce new service programs which will enable our partners to offer not just the best products and technology but the best end-to-end customer experience.”
The Collection Point is located at:
ADVANCE TECHNOLOGY INDUSTRIES
Naser city General Free Zone Aria
Street 5, Block B
Naser City, Cairo, Egypt
For further information please visit: http://www.seagate.com/support/service/warranty.html
Seagate is the worldwide leader in the design, manufacture and marketing of hard disc drives, providing products for a wide-range of applications, including Enterprise, Desktop, Mobile Computing, Consumer Electronics and Branded Solutions. Seagate’s business model leverages technology leadership and world-class manufacturing to deliver industry-leading innovation and quality to its global customers, and to be the low cost producer in all markets in which it participates. The company is committed to providing award-winning products, customer support and reliability to meet the world’s growing demand for information storage. Seagate can be found around the globe and at www.seagate.com.
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