Mar 14, 2011
“We are very pleased that our customers are recognizing Seagate’s channel focus with the 2011 CRN Channel Champions award,” said John Vossoughi, Seagate vice president, America’s Sales, Marketing and Global Channels. “We remain committed to providing system integrators and resellers with the products, programs and technical support they need to thrive in an increasingly competitive marketplace. This is great news for us, and we will use this feedback in an effort to help build on our channel partners’ success in the coming year.”
Seagate’s high marks in technical satisfaction came in areas including price for performance, product quality and reliability, and serviceability. The support satisfaction categories include pre- and post-sales support; quality of technical, marketing and sales training; availability of demonstration units; and quality and availability of vendor technical training. The financial categories includecompetitive pricing, product margins, SPIFs and rebates, services attached and increase in sales.
The CRN Channel Champions study measures overall solution provider perceptions of vendor products and services . Solution providers were asked to evaluate the importance of partner technology, support and financial criteria in the channel. They were then asked to rate vendor performance in these areas, based on their perceived importance. CRN Channel Champions awards are based on these survey results. Awards are distributed in 25 technology fields and in four categories – technical satisfaction, support satisfaction, financial factors and overall champion.
“The Channel Champions award recognizes the most innovative, reliable and channel-friendly vendors, as voted on by solution providers,” said Kelley Damore, vice president and executive editor at CRN . “These awards recognize vendors whose technical innovation and product quality has surpassed the competition, helping to dri ve increased revenue for their channel partners. This survey is an essential resource for the channel community. We congratulate these leading technology vendors on this recognition.”
A sample list of Channel Champions award winners and related study will be published in the April 25, 2011 issue of CRN magazine and online at www.crn.com.
Seagate is the worldwide leader in hard disk drives and storage solutions. Learn more at http://www.seagate.com .
Copyright 2011 Seagate Technology LLC. All rights reserved. Printed in USA. Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries.
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