Jul 14, 2003

Seagate Announces Expansion Of Local Warranty Support Centres In India

NEW DELHI, India - Seagate Technology today announced the expansion of its existing warranty support SeaCare (formerly known as "Swap") centre to multiple locations across India. The first SeaCare centre, established at Chennai in September 2002, will now be extended to thirty-one additional cities in three phases from July 21 to September 15 to better meet the needs of the Company's growing customer base.

The multi-location SeaCare centres will offer better access and after-sales support to Seagate customers throughout. All Seagate hard drives purchased through Seagate's authorized distributors will be supported as per the warranty specification of the product line.

The SeaCare centres honor the following standard warranties for Seagate disc drives: three years for Barracuda ATA Plus drives, one year for the entry level Barracuda ATA drives and five years for the Cheetah family of SCSI drives. SeaCare centre services provide increased support to all Seagate distributors, OEMs, Seagate Import Partners, Seagate Storage Partners, resellers and end-users in the country.

Announcing the expansion of SeaCare centres to other cities, Sharad Srivastava, country manager of Seagate Technology India said, "Through this multi-location expansion, we hope to accomplish our aim of offering better access to our large customer base, further strengthening our after-sales support system and increasing our service level in India."

About Seagate
Seagate is the worldwide leader in the design, manufacturing and marketing of hard disc drives for Enterprise, PC and Consumer Electronics applications. The Company is committed to delivering award-winning products, customer support and reliability, to meet the world's growing demand for information storage. Seagate can be found around the globe and at www.seagate.com

Seagate and Seagate Technology are registered trademarks of Seagate Technology LLC. The WAVE logo, Barracuda, and Cheetah are trademarks or registered trademarks of Seagate Technology LLC. All other trademarks or registered trademarks are the property of their respective owners.