Apr 04, 2005

Seagate Ranks High in Channel Satisfaction in India

NEW DELHI, India - Seagate Technology (NYSE:STX), the world's leading supplier of hard disc drives, has received the Silver Award in a recent Channel Satisfaction Survey commissioned by DQ Channels India. The Channel Satisfaction Survey was conducted by IDC India across 15 major cities and included hundreds of respondents across all segments of the IT industry.

Seagate won the Channel Champion Silver Award in two categories - After-Sales and Marketing Support. According to DQCI, "Seagate deserved the recognition in the best of breed after sales support category for establishing an unparalleled network of 43 SeaCare centers across 43 cities. Also its strategy of offering a five -year warranty has worked in its favor."

Seagate also ranked among the top-five companies for 'overall satisfaction' on key-attributes, just behind HP, IBM & HCL.

"This recognition reflects the satisfaction level and trust that the channel places in Seagate to provide the products and service they depend on," said Sharad Srivastava, country manager for Seagate India. "These awards, and our strong relationships with customers in India, demonstrate that it pays to be consistent and steadfast in your commitment to the channel," he added.

Seagate is the leading player in the Indian Hard Disc Drive industry with a market share of 72.4% as per the ACNielsen report for the quarter Q3CY2004. Seagate products are available in India through three authorized distributors and 700+ channel partners. Seagate provides hard disc drives for a wide-range of Enterprise, Desktop, Mobile Computing, and Consumer Electronics applications in India, and offers service support through its 43 SeaCare centers and two mobile units in Delhi and Mumbai.

About Seagate
Seagate is the worldwide leader in the design, manufacturing and marketing of hard disc drives, providing products for a wide-range of Enterprise, Desktop, Mobile Computing, and Consumer Electronics applications. Seagate's business model leverages technology leadership and world-class manufacturing to deliver industry-leading innovation and quality to its global customers, and to be the low cost producer in all markets in which it participates. The company is committed to providing award-winning products, customer support and reliability to meet the world's growing demand for information storage. Seagate can be found around the globe and at www.seagate.com.

Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC.