Aug 27, 2003

Seagate Wins Top VARBusiness ARC Awards For Product Innovation And Enterprise Disc Drives

SCOTTS VALLEY, Calif. - Seagate (NYSE:STX), the world's leading hard drive maker, announced it has earned the top awards for Product Innovation and for Enterprise Disk Drives in CMP Media's VARBusiness Annual Report Card (ARC) program. In winning the highest ARC award in its category, Seagate has been recognized by the solution provider readers of CMP Media's VARBusiness for outstanding satisfaction levels that it provides to them. The Company received the awards from the biweekly magazine that provides strategic insight to technology integrators at a high-tech, multimedia awards ceremony held on Aug. 26, at the XChange Conference in Orlando, Fla.

"This is a clear measure of Seagate's success in providing the product innovation and enterprise hard drive products that satisfy its customers," said VARBusiness editorial director Robert C. DeMarzo. "The VARBusiness Annual Report Card is the most significant benchmark of vendor/partner relationships in the industry because winners are selected by their own solution providers."

"This year's acknowledgement by solution providers shows that our dedication to innovation is serving our dedication to the reseller community, and that we continue to drive enterprise storage in the right direction," said Brian Dexheimer, Seagate executive vice president of Sales, Marketing and Customer Service. "Our customers rely on us to help them use hard drive technology to improve their products and increase efficiencies for their customers. We're committed to helping them succeed."

In addition to its unparalleled innovation and industry leading enterprise products, Seagate's commitment to partnering with solution providers is unsurpassed. The Seagate Partner Program is designed to make Seagate the easiest storage products company to do business with. Partner Program members enjoy online RMA support and a dedicated priority technical support line that connects directly to senior-level technicians. Customized email information delivery is based on each reseller's individual profile to provide enhanced product information, product news and reviews, promotions, selling strategies, customer success stories, technical white papers and other sales, marketing and customer service tools. Seagate Technology Authorized Reseller Training (S.T.A.R.T.) provides innovative, web-based training in a self-paced, tutor-assisted environment and equips Seagate resellers with the skills to recommend the most appropriate solutions for their customer's unique requirements. Premier Partners are assigned a certified Seagate channel field sales representative, and can apply for marketing development funds and special rebates.

Now in its 18th year, the VARBusiness ARC Awards recognize outstanding partner programs in 18 product and service categories including desktops, servers, storage management, Internet application server software and networking hardware. Winners were selected based on the survey results of more than 5,000 systems integrators, IT consulting organizations, value-added resellers (VARs), solution providers and software developers.

Research was conducted by Bernett Research Services, a Boston-based data collection company, and Answers Research, the market research and consulting firm in Solana Beach, California.

About VARBusiness Magazine

For the past 16 years, VARBusiness' strategic resources have been the gateway to the Solution Provider community. VARBusiness provides unique strategic business and technology insight for Solution Providers through industry-defining research, in-depth editorial, channel events and innovative Web services, enabling these IT professionals to make educated decisions for their businesses, partnerships and customers. VARBusiness has been the recipient of numerous industry awards for both editorial content and design. Additional information about VARBusiness products, events and services, is available on the magazine's Web site at

About Seagate

Seagate is the worldwide leader in the design, manufacturing and marketing of hard disc drives, providing products for a wide-range of Enterprise, PC, Notebook and Consumer Electronics applications. The Company is committed to delivering award-winning products, customer support and reliability, to meet the world's growing demand for information storage. Seagate can be found around the globe and at

Seagate and Seagate Technology are registered trademarks of Seagate Technology LLC.