Jan 03, 2007

Seagate Launches Recovery Services to Channel Partners

SCOTTS VALLEY, Calif. - Seagate Technology (NYSE:STX) today announced it has extended its Seagate Recovery Services programs to a network of 14,000 channel partners in North America. The new programs will enable channel partners to share revenue at various tiers when Seagate Recovery Services are used.

Seagate Recovery Services will provide collateral and support as well as offer the flexibility to allow partners to continue to work directly with their own customers or through referral. Three levels of recovery services are available to suit the needs of customers: Critical Response On-Site, In-Lab, and Software Recovery.

“No name is more trusted in storage than Seagate, and now we are proud to offer the added value in data recovery to our channel partners who want to provide a more robust service offering for their own customers,” said Paul Steele, vice president, Worldwide Sales and Marketing for Seagate Recovery Services. “Seagate Recovery Services has expertise in recovering digital content from all brands and all media, enabling our partners to explore a wider range of revenue-sharing opportunity.”

“Our customers use mission-critical storage applications that require the highest levels of uptime and availability,” said Randy Kelly president of Technology Services Group in Independence, Kentucky, which serves the IT needs of Ohio, Kentucky, and Indiana. “If our customers need help through any events such as user errors caused by accidentally deleted files, through full-blown natural disasters, it is reassuring knowing that we have Seagate Recovery Services to provide the immediate service our customers will need.”

Seagate Recovery Services is one part of the Seagate Services group, a division of the company committed to pursuing underserved markets where it can leverage leading technology and market expertise in the area of storage solutions and services, and provide unique value propositions to address growing customer needs.   

Seagate Services now provides the following primary solutions:

  • Data recovery through professional in-lab and on-site retrieval of content for corrupted or inaccessible storage devices – all media formats and all brands. For more details/service offerings: ( www.seagatedatarecovery.com )
  • Online backup, archival, and recovery services for designated user and application data. These services are targeted at the underserved SMB market, and will focus on customers with limited IT infrastructure or appropriate resources. For more details/service offerings: (www.evault.com)

About Seagate Recovery Services
Seagate Recovery Services is an industry forerunner and innovator in recovering inaccessible or corrupted data from all digital media, including computers, servers and back-ups. As the most trusted name in storage, Seagate Data Recovery Services is the last line of defense to complement Seagate’s range of storage solutions. Seagate Data Recovery Services is the world’s only ISO 9001:2000 certified recovery services provider serving thousands of consumer and business clients from its facilities around the globe. For more information, please visit www.seagatedatarecovery.com.

About Seagate
Seagate is the worldwide leader in the design, manufacture and marketing of hard disc drives, providing products for a wide-range of applications, including Enterprise, Desktop, Mobile Computing, Consumer Electronics and Branded Solutions. Seagate’s business model leverages technology leadership and world-class manufacturing to deliver industry-leading innovation and quality to its global customers, and to be the low cost producer in all markets in which it participates. The company is committed to providing award-winning products, customer support and reliability to meet the world’s growing demand for information storage. Seagate can be found around the globe and at www.seagate.com.

Seagate, Seagate Technology and the Wave logo are registered trademarks of Seagate Technology LLC.