Enterprise

Keep Your Data in Good Shape

IronWolf® Health Management 3.0 delivers powerful prevention, intervention, and recovery analysis to help keep your NAS healthy.

Meet the Next Generation of IronWolf Health Management (IHM)

Keep your NAS running at peak performance—IHM 3.0 delivers powerful prevention, intervention, and recovery analysis of IronWolf and IronWolf Pro drives1,2 that can stop external disturbances from affecting system health, proactively advise backing up your data, and provide rescue services should a catastrophic event occur.

Seagate Partners

Seagate® IronWolf and IronWolf Pro drives that are 4TB and higher in capacity are IHM-enabled. Please refer to each NAS vendor’s website for the most current list of supported models.

Benefits of IronWolf Health Management 3.0

  • Prevention

    Enjoy a seamless, superior NAS experience as IronWolf Health Management continuously monitors operating conditions including temperature, shock, vibration, intermittent connections, and signal integrity, and suggests preventive actions to help secure your data and keep your NAS running at peak performance.

  • Intervention

    IHM uses adaptive algorithms to analyze critical drive and health parameters for data transfer, performance, readability, writability, and overall reliability—recommending backup before catastrophic data loss.

  • Recovery

    All IronWolf drives include three years of complimentary in-house Rescue Data Recovery Services—providing an industry-leading 95% data recovery success rate in the event of accidental data corruption or drive damage.

Schedule. Review. Track.

IHM is integrated within the NAS OS—it lets you schedule each scan and review the results whenever you want. It also keeps a log to help track3 any trends, keeping you aware of the health of the drive.

In-the-Field Firmware Upgrade

IHM enables the host NAS operating system to perform in-system firmware upgrades to IronWolf® and IronWolf Pro drives.

Advanced Bad-Block Healing

IHM performs data self-tests (DST) using Seagate Clean to automatically repair bad sectors.

Keep an Eye on Your Workload

IronWolf Health Management lets you keep an eye on your workload4 on compatible NAS. With workload charting, you’re able to see the data traffic with your NAS on a day-by-day basis, allowing further peace of mind knowing that IronWolf and IronWolf Pro are built tough enough to handle 24×7, always-on use.

Error Codes and Suggestions

IronWolf Health provides a list of error codes and suggests what you need to do to fix the issues. The following chart provides a suggested action for each code.

  • Code 100 Notification

    Abnormally high operating temperature has been detected. Please ensure rear ventilation ports are not blocked and try to lower the ambient temperature.

  • Code 101 Notification

    Connection issue on your NAS and hard drive interface has been detected. Please make sure the hard drive is properly installed in the chassis or drive tray, and that the tray is properly installed in your NAS. If the issue persists, please contact the NAS support team.

  • Code 102 Notification

    Excessive physical shock to the hard drive has been detected. Please ensure your hard drive and NAS are placed on a stable surface. If the issue persists, please contact the NAS support team.

  • Code 105 Notification

    Excessive vibration has been detected. Please ensure your NAS is placed on a stable surface. If the issue persists, please contact the NAS support team.

  • Code 106 Notification

    Excessive host resets have been detected. Please ensure the hard drive is properly installed in the chassis or drive tray and perform a power cycle. If the issue persists, please contact the NAS support team.

  • Code > 200 Warning

    IHM has spotted some errors and a full SMART scan has been automatically triggered for your convenience. If the scan fails, please contact Seagate Customer Care.

  1. IronWolf Health Management features subject to change.

  2. NAS vendors may vary in compatibility with IronWolf Health Management. Contact your Seagate sales representative for further details.

  3. IronWolf Health Management features may vary from one NAS vendor to another. For further information, please refer to the vendor IHM manual.

  4. Workload charting is only available on compatible NAS. Please check your NAS vendor for further details.