Quick Collect is a feature that allows you to quickly import photos from a mobile device (phone, tablet, etc.) which is plugged in to the USB port on the back of Lyve Home.
We have discovered that iOS devices which have been upgraded to (or came pre-installed with) iOS 8 or later cannot utilize this feature.
Note that iOS 8 devices can still use the Lyve App to copy their photos and videos over to Lyve Home wirelessly through their WiFi or cellular networks - this issue only impacts a direct USB connection between iOS 8 mobile devices and Lyve Home.
We're investigating this bug and will take this notice down as soon as we get the issue fixed.