Support Spotlight

Does my drive need a firmware update?

The short answer is that firmware updates are not necessary for most users.

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How to use an external drive without any special software

Many, even most, Seagate and Maxtor-brand external drives are sold with bundled backup and management software. However, in some cases it is not possible to use such software.

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Will my Seagate drive work with Lion (Mac OS 10.7)?

Mac OS 10.7 Lion was released to the public in late July 2011 and Seagate has evaluated current product lines to determine which ones will work with it.

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Will my drive work with Windows 7?

This article lists which Seagate and Maxtor-brand drives are compatible with Windows 7, as well as the compatibility of software bundled with those drives.

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Installation

What happens when I connect my external drive for the first time?

Find out what to expect when you connect and turn on your external USB or FireWire drive in Windows 7, Vista, XP or 2000.

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What kind of cable does my external drive use?

This article discusses the connections available on every kind of Seagate and Maxtor-brand external hard drive, the environment in which it is best to use each one, and provides connection instructions.

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How To Articles

Moving Data between Two Systems using an External Hard Drive

Find out how to move data between two systems using an external hard drive.

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How to use an external drive without any special software

Many, even most, Seagate and Maxtor-brand external drives are sold with bundled backup and management software. However, in some cases it is not possible to use such software.

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How to Cut & Paste/Copy & Paste Data on your Mac

There are many ways to copy software to your Mac; ranging from File Menu/Copy & Paste, Right-Click Menu/Copy & Paste, Drag & Drop to keyboard commands.

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Forum Topics

How To Articles

Drive Not Detected - helpful links

This document provides links to common solutions for drives not being detected.

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I am receiving an "Access Denied" Error or File/Folder Permission issues on an external drive

When connecting an external drive to a Windows 7, Vista, XP or 2000 Pro computer, sometimes the permissions/privileges will need to be assigned.

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The light on my external drive is blinking. What does it mean?

The behaviour of the light (or LED) on your external drive can vary in meaning depending on the drive model. This article provides numerous useful links for checking and troubleshooting this behaviour.

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Forum Topics

Featured Downloads

Momentus XT 750 GB and MacBook Pro

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SeaTools

The quick diagnostic tool that checks the health of your drive.

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DiscWizard

The easy-to-use tool for adding a new hard drive.

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