Restore Factory Defaults

This will explain how to return the BlackArmor NAS Server to the way it was right out of the box. At times, it may be best to return the BlackArmor NAS back to its original state (Factory Default Settings). The following procedure will guide you through this process.

Release Notes
warning

WARNING: This is a data-destructive process. Seagate strongly recommends that you backup any/all data from the BlackArmor before continuing.

 

Prerequisites:

  • Download FactoryDefault.exe from the Seagate Download Center
  • Locate/document your BlackArmor NAS Server’s MAC Address (located on the product label on the back of the server)

Instructions

  • Step 1

    Download FactoryDefault.exe from the Download Center.

  • Step 2

    Launch FactoryDefault.exe. The restore to factory default application opens. (This tool does not install, it is a single executable file.)

  • Step 3

    In the first field, type the MAC Address of the BlackArmor NAS. Do not use spaces or dashes inputting the MAC address. (The MAC Address can be found on a label on the back of the NAS).
    Note:If the NAS is a 4-Bay with two LAN ports, choose the MAC address for the connected LAN port.

  • Step 4

    Click Calculate.

  • Step 5

    Highlight, right-click and copy the link that was generated in the second field.

  • Step 6

    Open a web browser and type in http://<the IP address of the NAS> and hit Enter. This will bring you to the BlackArmor NAS Login page. Do not Login.
    Note: The NAS IP Address address can be found using the the BlackArmor NAS Discovery Application. Click here to download the Discovery Thin Client application. Also, the 4-Bay NAS has an LCD screen that can provide the NAS IP Address.

  • Step 7

    Make sure there is one forward slash after the NAS IP Address then right-click and paste the link that was generated with the Factory Reset Tool, after the last forward slash “/” in the address field. Click Enter.

    The web page will now display the Default Configuration page and a Factory Default Restore button.

    Note: This is a data-destructive process. Seagate strongly recommends that you backup all the data from the NAS before continuing.

  • Step 8

    Click the Factory Default Restore button to begin the process.

    A prompt will report, “This restores the device back to factory default settings. All modified configurations and user data will be deleted. Are you sure want to continue?”

  • DOWNLOAD
    Step 9

    Click OK.

    Note: If you would like to see a video tutorial of this process, click here.

  • More Information

    Please see Seagate Knowledge Base Article 210995 for this same content along with a video tutorial detailing the procedure.

     

    Please see Seagate Knowledge Base Article 209771 for details about setting up your BlackArmor NAS Server.