Before You Buy

• Do Seagate external drives work with Time Machine?
• Can I use Apple Boot Camp on an External Drive?
• What should I consider when upgrading the drive in my Macintosh computer?
• How can I tell if my SCSI drive is Apple Macintosh compatible?

Macs and PCs

• Can I swap my Personal Storage Device between a Mac and PC?
• How to Use Mac Files on a Windows Computer.
• PC and Mac File Systems Overview

Working With Your Data

• Where to find Apple Macintosh hard drive formatting and partitioning software.
• How to format an Internal or External hard drive using Mac OS.
• How to create a CD from an ISO file with Macintosh OS X.
• How to launch an ISO Image for Software Installation on a Mac.
• How to Cut & Paste/Copy & Paste Data on Your Mac.
• How can I check my drive for physical damage on a Mac system?

General Issues

• Visit our External Drive Troubleshooter Mac page.
• How do I initialize the Seagate External drive for Mac OS X?
• Troubleshooting Non-Detect Issues and Device Conflicts for External Storage Devices on Macs.
• How to safely disconnect a Seagate or Maxtor-brand External Storage Drive from a Macintosh computer.
• How to turn on or turn off the FireWire or USB External Storage unit to ensure it is recognized in a Mac system.

Specific Issues

• I get a message that the Volume Erase failed and could not unmount the disk.
• My drive is not sleeping or sleeping too much with Mac OSX 10.4 / 10.5.
• I'm having problems formatting my MS-DOS Volume for Mac OS Extended in OS X.
• My external storage drive connected to a USB 2.0 interface will not mount when to booting up on my Macintosh G5.
• I get Mac Error 412 when copying saved Photoshop files from internal to external drive.
• My downloaded Mac file update will not execute properly.

Device specific help is available in our Knowledge Base. Use the links below to go directly to a listing of these solutions for your drive.

• FreeAgent Desktop
• OneTouch 4
• OneTouch III

• How to install an ATA hard drive into an Apple Mac system.
• What are the installation steps to install an IDE hard drive into a Mac system?
• How to install a new SATA hard drive into MacOS X.
• Mac OS X Installation Basics for a SATA Drive.

General Issues

• Where can I locate information on SCSI support for Apple Macintosh systems?
• How do I format my hard disk on my Mac?
• How do I perform basic troubleshooting for a SCSI drive in an Apple Macintosh?
• How to install and troubleshoot Serial ATA (SATA) hard drives in a Macintosh.
• Installing SCSI drives on Macintosh System FAQ.

Specific Issues

• How do I restart my computer with extensions off?
• Can I use Apple's Drive Setup to initialize and partition my new SCSI drive?
• What do the Macintosh beep codes mean?