Seagate reserves the right to return the product un-repaired or impose repair charges on product returned with warranty voiding conditions. Such conditions include, but is not limited to, the below examples of warranty-void conditions. Seagate also reserves the right to modify or add to the existing criteria list when new conditions requiring voiding of our warranty are identified. For more information on Seagate and our Warranty Return Procedure, visit http://www.seagate.com/.

Note: Any parts found obviously broken or damaged will be warranty-void.

Improper Packaging No ESD bag or SeaShell, wrong box		Wrong Packaging Box Too many drives in a box with not enough drive protection
Top Cover Dents in casing		Top Cover Heavy scratches on case
Counterfeit/Damaged Labels Fake labels Label with wrong information		Counterfeit Labels Counterfeit ancillary labels
Casing Chipped or broken		Casing Rusty and corroded
PCBA Burnt component proximity to power connector		PCBA Missing component
PCBA Connector Damaged		PCBA Connector Burnt connector
PCBA Connector Missing pins		Baseplate Heavy scratches
Baseplate Damaged mounting screw hole		Baseplate Screw stuck
Baseplate Dented baseplate		External Drive Pried open casing
External Drive Erased label		External Drive Erased label

Updated March 2009