Americas | Europe, Middle East and Africa | Asia Pacific

Technical Support will answer technical and troubleshooting questions regarding your Seagate or Maxtor product during normal call center business hours. Before contacting us, please note your system configuration and drive model number (for example: ST#### or STM####).

Americas | Europe, Middle East and Africa | Asia Pacific

Presales Support will answer your questions regarding new Seagate and Maxtor product offerings during normal call center business hours.

Americas | Europe, Middle East and Africa | Asia Pacific

Seagate Customer Support Centers
Seagate offers worldwide customer support for Seagate and Maxtor products. Seagate direct OEM, Distribution, and System Integrator customers should contact their Seagate customer support representative for warranty information. Other customers should contact their place of purchase.

THE SEAGATE RMA (RETURN MATERIAL AUTHORIZATION) NUMBER ISSUED IS FOR THE RETURN OF DEFECTIVE WARRANTY PRODUCT ONLY. WITHOUT PRIOR APPROVAL SEAGATE MAY CONSIDER USE OF THIS RMA NUMBER TO RETURN NON-DEFECTIVE PRODUCT AS FRAUD.

The Seagate Online Store is for assistance with existing on line store orders during normal call center business hours.

Please note: We are currently not set up to take international orders for the Seagate Online Store but we are looking into the possibility of shipping internationally in the future.

Seagate offers a best-in-class, fee-based data recovery service for all makes and models of storage media. Our group of professionals specializes in recovering your lost data safely, securely and confidentially.

For those situations where recovery of your lost data is of utmost importance, professional data recovery is highly recommended.

• Use the Email Inquiry Form to send a request for further information to the data recovery group.
• Use the Online Request Form to submit your case now.
• For immediate service, please call us directly.

Got a problem? Seagate is ready to help! Use this form to contact Seagate and receive the Reseller support you need for Seagate products or with the Partner Program site. Please enter the following information, then click the Submit button at the bottom of the page. Items marked with an asterisk(*) are required.

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Select the appropriate region to find a Seagate sales representative.

• Americas
• Europe, Middle East and Africa
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