Seagate offers free self-service web support, email, and user-to-user forums support on your product. You may also call technical support using the instructions below.

(You can check the warranty status of your product using our Warranty Checker tool.)

	Knowledge Base	Free! Find answers to your technical support questions in our knowledge base.
	Warranty Assistance	Free! Check your Warranty and Create a Return.
	Email	Free! Get your questions answered by submitting an email case.
	Twitter	Free! Get your questions answered through our Twitter Support Page.
	Facebook	Free! Get your questions answered through our Facebook Support Page.
	Support Forums	Free! Get help from other Seagate customers, available for free around the clock!
	1-on-1 Chat	Americas | Europe, Middle East & Africa | Asia Pacific Get immediate answers from live agents Monday through Friday (not applicable for Network Attached Products)
	Call Technical Support	Americas | Europe, Middle East & Africa | Asia Pacific Technical Support will answer technical and troubleshooting questions regarding your Seagate or Maxtor product during normal call center business hours. To facilitate your Technical Support call, we recommend registering your product at: www.onlineregister.com/seagate. Country Phone Submit Email Case Language(s) Business Hours United States Canada Latin America Mexico 1.800.SEAGATE (1.800.732.4283) 1.405.324.4700 Submit Email Case Chat (English) English French Portuguese Spanish 8am - 11:30am CT ; 1pm - 6pm CT Monday - Friday Brazil 0.800.891.5814 Submit Email Case Chat (English) English French Portuguese Spanish 8am - 11:30am CT ; 1pm - 6pm CT Monday - Friday

Americas | Europe, Middle East and Africa | Asia Pacific

Presales Support will answer your questions regarding new Seagate and Maxtor product offerings during normal call center business hours.

Document Library

FREE! Download Data Sheets, Quick Start Guides, User Guides, and Installation Guides

Americas | Europe, Middle East and Africa | Asia Pacific | India

Seagate Customer Support Centers
Seagate offers worldwide customer support for Seagate and Maxtor products. Seagate direct OEM, Distribution, and System Integrator customers should contact their Seagate customer support representative for warranty information. Other customers should contact their place of purchase.

THE SEAGATE RMA (RETURN MATERIAL AUTHORIZATION) NUMBER ISSUED IS FOR THE RETURN OF DEFECTIVE WARRANTY PRODUCT ONLY. WITHOUT PRIOR APPROVAL SEAGATE MAY CONSIDER USE OF THIS RMA NUMBER TO RETURN NON-DEFECTIVE PRODUCT AS FRAUD.

Warranty Assistance

Free! Check your Warranty and Create a Return.

The Seagate Online Store is for assistance with existing on line store orders during normal call center business hours.

Please note: We are currently not set up to take international orders for the Seagate Online Store but we are looking into the possibility of shipping internationally in the future.

Seagate Store Help

Free! Look for the answer to your question in our FAQ's.

Seagate offers a best-in-class, fee-based data recovery service for all makes and models of storage media. Our group of professionals specializes in recovering your lost data safely, securely and confidentially.

For those situations where recovery of your lost data is of utmost importance, professional data recovery is highly recommended.

• Use the Email Inquiry Form to send a request for further information to the data recovery group.
• Use the Online Request Form to submit your case now.
• For immediate service, please call us directly.

Do you have a question about our product (technical assistance, warranty, presales)? Please contact us through  E-mail | Chat

Select the appropriate region to find a Seagate sales representative.

• Americas
• Europe, Middle East and Africa
• Asia Pacific

For Reseller support please visit the Seagate Partner Center site (registration required). The Seagate Partner Center is designed for active resellers, system builders, system integrators and solution providers who have aligned their solutions and customers with the Seagate product portfolio.

To update your company listing on the Dealer Locator or modify your communication preferences, please edit your profile.