Seagate Technology
920 Disc Drive
Scotts Valley, CA 95066
United States of America
920 Disc Drive
Scotts Valley, CA 95066
United States of America
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About Seagate > Contact Us
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Please do not mail product returns directly to the above address as your product may be lost. The Call Center for North, Central & South America will be closed for a holiday on 7/03/09 and 7/04/09, reopening on 7/05/09. In the meantime please utilize Seagate's website or Knowledge Base to locate answers and we will be glad to further help you upon return. |
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- Technical Support
Americas | Europe, Middle East and Africa | Asia Pacific
Technical Support will answer technical and troubleshooting questions regarding your Seagate or Maxtor product during normal call center business hours. Before contacting us, please note your system configuration and drive model number (for example: ST#### or STM####).
Country
Phone
Submit Email Case
Language(s)
Business Hours
United States
Canada
Latin America
Mexico1.800.SEAGATE (1.800.732.4283)
1.405.324.4700Submit Email Case
Chat (English)English
French
Portuguese
Spanish8:00AM - 6:00PM
Monday - Sunday
(CT)
Brazil 0.800.891.5814 Submit Email Case
Chat (English)English
French
Portuguese
Spanish8:00AM - 6:00PM
Monday - Sunday
(CT)
- Presales Support
Americas | Europe, Middle East and Africa | Asia Pacific
Presales Support will answer your questions regarding new Seagate and Maxtor product offerings during normal call center business hours.
Country
Phone
Submit Email Case
Language(s)
Business Hours
Americas 1.800.SEAGATE (1.800.732.4283)
1.405.324.4700Submit Email Case
Chat (English)English
French
Portuguese
Spanish8:00AM - 6:00PM (CT)
Monday -Sunday
Brazil 0.800.891.5814 Submit Email Case
Chat (English)English
French
Portuguese
Spanish8:00AM - 6:00PM (CT)
Monday -Sunday
- Warranty
Americas | Europe, Middle East and Africa | Asia Pacific
Seagate Customer Support Centers
Seagate offers worldwide customer support for Seagate and Maxtor products. Seagate direct OEM, Distribution, and System Integrator customers should contact their Seagate customer support representative for warranty information. Other customers should contact their place of purchase.THE SEAGATE RMA (RETURN MATERIAL AUTHORIZATION) NUMBER ISSUED IS FOR THE RETURN OF DEFECTIVE WARRANTY PRODUCT ONLY. WITHOUT PRIOR APPROVAL SEAGATE MAY CONSIDER USE OF THIS RMA NUMBER TO RETURN NON-DEFECTIVE PRODUCT AS FRAUD.
Country
Phone
FAX
Submit Email Case
Language(s)
Business Hours
United States
Canada1.800.SEAGATE (1.800.732.4283)
1.877.7.SEAFAX
(1.877.773.2329)Submit Email Case
Chat (English)English 8:00AM - 6:00PM (CT)
Monday -Sunday
Mexico
Latin America--1.877.7.SEAFAX
(1.877.773.2329)Submit Email Case
Chat (English)English --Brazil 55.15.4009.3900 --Submit Email Case ----If you live in Brazil, you may contact an Authorized Support Center for support. Authorized Support Centers are independent third party support centers authorized by Seagate to provide warranty return support. - Seagate Store
The Seagate Online Store is for assistance with existing on line store orders during normal call center business hours.
Please note: We are currently not set up to take international orders for the Seagate Online Store but we are looking into the possibility of shipping internationally in the future.
Country
Phone
Create Support Case
Language(s)
Business Hours
United States 1.800.SEAGATE
(1.800.732.4283)Create Support Case English 8:00AM - 6:00PM (CT)
Monday - Sunday
- Data Recovery
- Use the Email Inquiry Form to send a request for further information to the data recovery group.
- Use the Online Request Form to submit your case now.
- For immediate service, please call us directly.
Seagate offers a best-in-class, fee-based data recovery service for all makes and models of storage media. Our group of professionals specializes in recovering your lost data safely, securely and confidentially.
For those situations where recovery of your lost data is of utmost importance, professional data recovery is highly recommended.
- Media
Note: Media contacts are only able to provide support for qualified members of the press. They are not qualified to respond to technical or product support needs. If you are not a member of the press, please feel free to visit our Product service and support contact information page. CORPORATE COMMUNICATIONS
Woody Monroy
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-2838
FAX: (831) 438-4127
E-mail: woody.monroy@seagate.comBrian Ziel
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-5429
FAX: (831) 438-4127
E-mail: brian.ziel@seagate.comPRODUCT COMMUNICATIONS
Consumer Solutions Division
Seagate and Maxtor Retail
Storage Solutions
Nathan Papadopulos
100 Mathilda Place
Sunnyvale, CA 94086
(408) 328-2167
Fax: (408) 328-2186
E-mail:
nathan.papadopulos@seagate.com
Siobhan Lyons
100 Mathilda Place
Sunnyvale, CA 94086
(408) 328-2247
Fax: (408) 328-2186
E-mail:
siobhan.m.lyons@seagate.comEnterprise Storage and Consumer Electronics
David Szabados
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-2859
FAX: (831) 438-4127
E-mail: david.szabados@seagate.comDesktop and Notebook Storage
Michael Hall
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-2731
FAX: (831) 438-4127
E-mail: michael.hall@seagate.comCOMMUNITY RELATIONS
Americas
Elena Sexton
920 Disc Drive
Scotts Valley, CA 95066
(831) 439-2692
FAX: (831) 438-4127
E-mail: elena.sexton@seagate.comAsia/Pacific Rim Region
Lotus Tan
151 Lorong Chuan
New Tech Park 06-01
Singapore
(65) 6485 4209
FAX: (65)4685 4995
E-mail: lotus.tan@seagate.com
General Questions:
(65) 6485-3888Europe/Middle East/Africa Region
Ian O'Leary
+33 (0)1 41 86 10 04
FAX: +33 (0)1 41 86 10 40
E-mail: ian.o'leary@seagate.com - Investor Relations
For questions concerning Investor Relations, please contact the following: Rod Cooper
Vice President, Investor Relations
Email: stx@seagate.com IR-dedicated phone: (831) 439-5337 - Community Relations
Seagate has employees dedicated to community relations in almost all regions where it maintains operations. Please contact our team with any questions you have about Seagate's Corporate Giving Program. AMERICAS
California and All Other Regions
Elena Sexton
Seagate Technology
920 Disc Drive
Scotts Valley, CA 95066
elena.sexton@seagate.comMinnesota, Pennsylvania and Massachusetts
Lori Johnson
Seagate Technology
1280 Disc Drive
Shakopee, MN 55379
lori.johnson@seagate.comColorado
Christina Dukeman
Seagate Technology
389 Disc Drive
Longmont, CO 80503
christina.dukeman@seagate.comEUROPE, MIDDLE EAST AND AFRICA
Ian O'Leary
Seagate Technology
1 Disc Drive
Springtown Industrial Estate
Londonderry, BT480BF
Northern Ireland
ian.o'leary@.seagate.comASIA PACIFIC
China
Ang Li
Seagate Technology
No. 2
Xing Chuang Er Lu
Wuxi, Jiangsu
PR China
ang.li@seagate.comMalaysia
Audrey Cheah
Penang Seagate Industries (M) Sdn. Bhd.
Plot 88-A Lebuhraya Kampung Jawa
11900 Bayan Lepas
Penang, Malaysia
audrey.cheah@seagate.comSingapore
Josephine Low
Seagate Technology International
7000 Ang Mo Kio Ave. 5
Singapore 569877
josephine.low@seagate.comThailand
Kwanjit Sudsawad
Seagate Thailand
1627 Moo 7, Teparuk Road, Tumbol Teparuk
Amphur Muang, Samutprakarn 10270
Thailand
kwanjit.sudsawad@seagate.com - Seagate Sales Offices
Select the appropriate region to find a Seagate sales representative.
- Partner Support
For Reseller support please visit the Seagate Partner Center site (registration required). The Seagate Partner Center is designed for active resellers, system builders, system integrators and solution providers who have aligned their solutions and customers with the Seagate product portfolio.
To update your company listing on the Dealer Locator or modify your communication preferences, please edit your profile.
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