Seagate
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About Seagate > Contact Us
 
Seagate Technology
10200 S. De Anza Blvd
Cupertino, CA 95014
United States of America

Please do not mail product returns directly to the above address as your product may be lost.

Select Warranty and Returns Assistance to go through the return process to receive the correct mailing address information.

 

Self Support

Warranty and Returns

Downloads

Community Forums

Document Library

Search the Knowledge Base
 

Try these links if you are having problems accessing the sections below: Technical Support | Warranty | Presales


  • Technical Support

      Seagate offers free self-service web support, email, and user-to-user forums support on your product. You may also call technical support using the instructions below.

      (You can check the warranty status of your product using our Warranty Checker tool.)

      Knowledge Base Free! Find answers to your technical support questions in our knowledge base.
      Warranty Assistance Free! Check your Warranty and Create a Return.
      Email Free! Get your questions answered by submitting an email case.
      Twitter Free! Get your questions answered through our Twitter Support Page.
      Facebook Free! Get your questions answered through our Facebook Support Page.
      Support Forums Free! Get help from other Seagate customers, available for free around the clock!
      1-on-1 Chat Americas | Europe, Middle East & Africa | Asia Pacific

      Get immediate answers from live agents Monday through Friday (not applicable for Network Attached Products)

       

      Call Technical Support Americas | Europe, Middle East & Africa | Asia Pacific

      Technical Support will answer technical and troubleshooting questions regarding your Seagate or Maxtor product during normal call center business hours. To facilitate your Technical Support call, we recommend registering your product at: www.onlineregister.com/seagate.

      Country Phone Submit Email Case Language(s) Business Hours
      United States
      Canada
      Latin America
      Mexico
      1.800.SEAGATE (1.800.732.4283)
      1.405.324.4700
      Submit Email Case

      Chat (English)
      English
      French
      Portuguese
      Spanish
      8am - 11:30am CT ;
      1pm - 6pm CT
      Monday - Friday
      Brazil 0.800.891.5814 Submit Email Case

      Chat (English)
      English
      French
      Portuguese
      Spanish
      8am - 11:30am CT ;
      1pm - 6pm CT
      Monday - Friday

  • Presales Support

      Americas | Europe, Middle East and Africa | Asia Pacific

      Presales Support will answer your questions regarding new Seagate and Maxtor product offerings during normal call center business hours.

      Document Library FREE! Download Data Sheets, Quick Start Guides, User Guides, and Installation Guides

      Country

      Phone

      Submit Email Case

      Language(s)

      Business Hours

      Americas 1.800.SEAGATE (1.800.732.4283)
      1.405.324.4700
      Submit Email Case

      Chat (English)
      English
      French
      Portuguese
      Spanish
      8am - 11:30am CT ; 1pm - 6pm CT
      Monday - Friday

      Brazil 0.800.891.5814 Submit Email Case

      Chat (English)
      English
      French
      Portuguese
      Spanish
      8am - 11:30am CT ; 1pm - 6pm CT
      Monday - Friday


  • Warranty

      Americas | Europe, Middle East and Africa | Asia Pacific | India

      Seagate Customer Support Centers
      Seagate offers worldwide customer support for Seagate and Maxtor products. Seagate direct OEM, Distribution, and System Integrator customers should contact their Seagate customer support representative for warranty information. Other customers should contact their place of purchase.

      THE SEAGATE RMA (RETURN MATERIAL AUTHORIZATION) NUMBER ISSUED IS FOR THE RETURN OF DEFECTIVE WARRANTY PRODUCT ONLY. WITHOUT PRIOR APPROVAL SEAGATE MAY CONSIDER USE OF THIS RMA NUMBER TO RETURN NON-DEFECTIVE PRODUCT AS FRAUD.

      Warranty Assistance Free! Check your Warranty and Create a Return.

      Country

      Phone

      Submit Email Case

      Language(s)

      Business Hours

      United States
      Canada
      1.800.SEAGATE (1.800.732.4283)
      Submit Email Case

      Chat (English)
      English 8am - 11:30am CT ; 1pm - 6pm CT
      Monday - Friday

      Mexico
      Latin America
       
      --
      Submit Email Case

      Chat (English)
      English  
      --
      Brazil 0800.891.5814 Submit Email Case
      --
      --
      If you live in Brazil, you may contact an Authorized Support Center for support. Authorized Support Centers are independent third party support centers authorized by Seagate to provide warranty return support.

  • Seagate Store

      The Seagate Online Store is for assistance with existing on line store orders during normal call center business hours.

      Please note: We are currently not set up to take international orders for the Seagate Online Store but we are looking into the possibility of shipping internationally in the future.

      Seagate Store Help Free! Look for the answer to your question in our FAQ's.

      Country

      Phone

      Create Support Case

      Language(s)

      Business Hours

      United States 1.800.SEAGATE
      (1.800.732.4283)
      Create Support Case English 8am - 11:30am CT ; 1pm - 6pm CT
      Monday - Friday

  • Data Recovery

      Seagate offers a best-in-class, fee-based data recovery service for all makes and models of storage media. Our group of professionals specializes in recovering your lost data safely, securely and confidentially.

      For those situations where recovery of your lost data is of utmost importance, professional data recovery is highly recommended.


  • Seagate Sales Offices

  • Partner Support

      For Reseller support please visit the Seagate Partner Center site (registration required). The Seagate Partner Center is designed for active resellers, system builders, system integrators and solution providers who have aligned their solutions and customers with the Seagate product portfolio.

      To update your company listing on the Dealer Locator or modify your communication preferences, please edit your profile.

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