Seagate Customer Support Centers
Seagate offers worldwide customer support for Seagate and Maxtor products. Seagate direct OEM, Distribution, and System Integrator customers should contact their Seagate customer support representative for warranty information. Other customers should contact their place of purchase.
THE SEAGATE RMA (RETURN MATERIAL AUTHORIZATION) NUMBER ISSUED IS FOR THE RETURN OF DEFECTIVE WARRANTY PRODUCT ONLY. WITHOUT PRIOR APPROVAL SEAGATE MAY CONSIDER USE OF THIS RMA NUMBER TO RETURN NON-DEFECTIVE PRODUCT AS FRAUD.
Country | Phone | Submit Email Case | Language(s) | Business Hours |
| Australia | 1.800.14.7201 | English | 10:00 A.M. to 1:00 P.M. | |
| China | 4008 878790 | English | 8:00 A.M. to 11:00 A.M. | |
| Hong Kong | 800.90.0474 | English | 8:00 A.M. to 11:00 A.M. | |
| India | 000.800.440.1392 | English | 5:30 A.M. to 8:30 A.M. | |
| Indonesia | 001.803.657.090 | English | 7:00 A.M. to 10:00 A.M. | |
| Japan | 0120.993280 | Japanese | 9:00 A.M. to 12:00 P.M. | |
| S. Korea | 007.98.441.2491 | English | 9:00 A.M. to 12:00 P.M. | |
| Malaysia | 1.800.80.2335 | English | 8:00 A.M. to 11:00 A.M. | |
| New Zealand | 0.800.443988 | English | 1:00 P.M. to 4:00 P.M. | |
| Phillippines | 1.800.14410356 | English | 8:00 A.M. to 11:00 A.M. | |
| Singapore | 800.110.1150 | English | 8:00 A.M. to 11:00 A.M. | |
| Taiwan | 800666910/ 0026564852612 | English | 8:00 A.M. to 11:00 A.M. | |
| Thailand | 001.800.11.0032165 | English | 7:00 A.M. to 10:00 A.M. | |
| Vietnam | Access Code: 1-201-0288+ | English | 7:00 A.M. to 10:00 A.M. |
