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One Touch User Manual
One Touch 

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Getting Started

Connect the USB cable

Use the USB-C cable to connect One Touch to a computer’s USB-C port.

one-touch-hdd-desktop-connect-01

Once connected, it may take 30 seconds or more for the drive volume to appear and be accessible.

 The computer's USB-C port must provide a minimum 15 W to One Touch. If the status LED flashes red, the port is not delivering sufficient power.

LED activity

The status LED indicates One Touch status and activities.

one-touch-hdd-desktop-led

LED State
On (white) The device is ready.
Slow blinking (white) a. Drive is being accessed.
b. Drive has entered power-saving mode.
Off a. Device is unavailable because the drive has been in power-saving mode for an extended period of time.
b. Drive has been safely removed from the computer.
Fast blinking (red) Host computer port is not providing a minimum 15 W of power.

Set up One Touch

The Quick Start Guide in your package includes a QR code for fast, convenient registration using your mobile phone or tablet:

qrc-in-qsg-mono-01

Scan the code in the Quick Start Guide and follow the on‑screen steps to register One Touch and access partner offers.

Alternative setup using a computer

 Your computer must be connected to the internet to register your device and install Toolkit.

Using a file manager such as File Explorer or Finder, open One and double-click Start_Here_Win or Start_Here_Mac.

one-touch-hdd-desktop-start-here-01

  1. Register One Touch. Enter your information and select Register.
  2. Download Toolkit. At the prompt, select Download to download the Toolkit installer.
  3. Using a file manager such as File Explorer or Finder, go to the folder where you receive downloads.
    1. Win—Double-click SeagateToolkit.exe to launch the application.
    2. Mac—Open the SeagateToolkit.zip file. Double-click the Seagate Toolkit Installer to launch the application

Shortcuts

If you can no longer access the registration QR code or Start_Here on the drive, use the follwing URLs:

Register www.seagate.com/register
Install Toolkit www.seagate.com/toolkit

Power-saving mode

One Touch can conserve energy by entering power-saving mode. Managed by your computer, power-saving mode can extend the life of the hard drive by sparing it from working during extended periods of inactivity.

You can initiate power-saving mode on your computer by performing one of the following:

  • Placing the host computer in sleep mode.
  • Windows:
  1. Go to Control Panel > Hardware and Sound > Power Options.
  2. Select a power plan and click Change plan settings.
  3. Select Change advanced power settings.
  4. Click on Hard disk and Turn off the hard disk after.
  5. Choose the amount of time the computer should wait before putting One Touch in power-saving mode.
  6. Click Apply.
  • macOS—Go to System Preferences > Energy Saver to enable sleep mode for hard drives.

To exit power-saving mode, review the table below:

Entering power-saving mode Exiting power-saving mode
The host computer placed the product into power-saving mode due to inactivity. Access the One Touch volume from the host computer. For example, copy files to the volume.
The computer is in sleep mode. Wake up the computer. Note that it may take 30 seconds or more for the volume to appear when waking from sleep.
 Note on ejecting the volume and power-saving mode—One Touch enters power-saving mode when its volume is ejected and the device remains connected to the computer. To access the volume, unplug the cable from the computer and then reconnect it.

One Touch User Manual

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