Getting Started

Support Spotlight

OneTouch FAQs

Find the most frequently asked questions for the OneTouch family.

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OneTouch Installation Guide

OneTouch Installation Guide

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Top Articles

What kind of cable does my external drive use?

This article will discuss the connections available on every kind of Seagate and Maxtor-brand external hard drive, the environment in which it is best to use each, and instructions for each connection.

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How to use an external drive without any special software

Many, even most, Seagate and Maxtor-brand external drives are sold with bundled backup and management software. However, in some cases it is not possible to use such software.

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How To's

Troubleshooting

Downloads

drivers & firmware

Drivers & Firmware

  • Maxtor OneTouch MacOS 9 Driver

    This software contains the MacOS 9 driver for the Maxtor OneTouch external hard drive.
    This software contains the MacOS 9 driver for the Maxtor OneTouch external hard drive. Learn more

  • Maxtor OneTouch Drive USB/Win98SE Driver

    This software contains the USB drivers needed for use with the Maxtor OneTouch drive in a Windows 98SE (Second Edition) environment.
    The onetouch_win98se_usb_driver.exe is a self-extracting file containing the USB drivers needed for use with the Maxtor OneTouch drive in a Windows 98SE (Second Edition) environment. Learn more

  • Maxtor OneTouch MacOS X Driver Update

    This software contains an updated FireWire driver needed for use with Maxtor OneTouch drives in a MacOS X (versions 10.2.7 and newer) environment.
    The onetouch_os_x_update_sept04_2003.pkg.sit is a self-extracting file containing an updated FireWire driver needed for use with Maxtor OneTouch drives in a MacOS X (versions 10.2.7 and newer) environment. Learn more

Software

Software

  • Maxtor OneTouch Settings Update

    This software contains a setup program that will update all previous versions of the Maxtor OneTouch Settings application for original Maxtor OneTouch drives. This program will only work on compatible Windows Operating Systems. Learn more

  • Maxtor OneTouch MacIntel Update

    This software provides Maxtor OneTouch program functionality on Apple Intel Core Duo (MacIntel) computers and Mac Power PCs running OS X 10.3.9 or newer. Learn more

  • Retrospect Express Upgrade for Maxtor OneTouch

    This software contains Retrospect Express HD for use with original Maxtor OneTouch drives. This program will only work on compatible Windows operating systems. This file will install the English language version of the upgrade. Learn more

  • Retrospect Express HD Update for Maxtor OneTouch

    This software contains Retrospect Express HD for use with original Maxtor OneTouch and Maxtor OneTouch II drives. This program will only work on compatible, Windows Operating Systems (it is not for use on Macintosh computers). This file will install the English language version of the upgrade. This EMC Retrospect Express HD software upgrade is available to only Maxtor OneTouch & Maxtor OneTouch II customers that have original installations of Dantz Retrospect Express HD installed on their Windows PC. Learn more

Utilities

Utilities

  • SeaTools for Windows

    The quick diagnostic tool that checks the health of your drive. Learn more

Specifications

 
Capacity 250.0GB 200.0GB 160.0GB
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Interface Options USB 2.0, FireWire 400 USB 2.0, FireWire 400 USB 2.0, FireWire 400
Model Number Product Interfaces Capacity maxtor ontouch i generation
A30C250   250.0GB firewire
A14C250   250.0GB firewire
A01C250   250.0GB firewire
A01C200   200.0GB firewire
A01C160   160.0GB firewire