Product Support and Information

• Self-Help Support

  Get downloads, documentation and self-help articles for your product.

• Warranty Assistance

  Check your warranty and create a return.

• Seagate Limited Warranty

  Information on Seagate's limited warranty for consumer products.

• Seagate Return Policy

  Information on Seagate's policy for returning products.

• Verify Warranty and Submit Return

  Frequently Asked Questions regarding Seagate's warranty and return process.

Additional Contacts

• 24x7 IronWolf and SkyHawk family HDD hotline

  Get support for your internal Surveillance and NAS HDDs

• Support for Lyve Products and Services

  Get support for your Lyve Mobile products or Lyve Data Services.

• Executive Escalation

  Executive Escalation Connect with VP of Quality and Customer Experience via
  Matt.VP.Brown@seagate.com