Seagate

␡

Sign In as


Consumers Partners & Resellers Direct Customers & Suppliers
␡


My Dashboard My Profile
Logout
  • External ▾ ▴
    Backup & Explore ▹
    Play ▹
    Upgrade ▹
  • Internal ▾ ▴
    Hard Drives ▹
    SSD ▹
    Rescue ▹
    Network Attached Storage ▹
    Surveillance ▹
    PC Gaming ▹
    Creative Professionals ▹
    What is NAS?How to Choose the Best Drive?NAS for HomeNAS for Small BusinessPhoto ArchivePrevent Data LossPower Loss Data ProtectionSolve Remote Collaboration IssuesVirtualization for Small Businesses
    Video Surveillance Storage: How Much is Enough?Faster Insights From Video AnalyticsAI Enhances Public SafetyImprove Your NVR StorageSmarter Surveillance SystemsData Storage for AI SystemsSmart CitiesSafe Fleet Smart Sensor SolutionsStoring Big Data in Smart Cities ApplicationsSurveillance AIData Connects the World2020 Govies AwardSIA Profile
  • Enterprise ▾ ▴
    Nytro ▹
    Exos ▹
    Systems ▹
    Lyve Drive ▹
    IT 4.0 - Data Storage Evolution ▹
    MACH.2 Multi-Actuator Hard Drive ▹
    Lyve Labs ▹
    Data Security ▹
  • Services & Software ▾ ▴
    Services ▹
    Software ▹
  • OUR STORY ▾ ▴
    Our Story ▹
  • PARTNERS ▾ ▴
    Indirect Partners & Resellers ▹
    Seagate Champions ▹
    Seagate Direct & Suppliers ▹
  • SUPPORT ▾ ▴
    Products ▹
    Software Downloads ▹
    Warranty & Replacements ▹
Backup & Explore

Protect your data.

Play

Enhance your gameplay.

Upgrade

Improve your storage.

Hard Drives

Browse internal drives.

SSD

Boost your performance.

Rescue

Rescue your data.

Network Attached Storage
Surveillance
PC Gaming
Creative Professionals
Nytro

Leverage flash storage.

Exos

Achieve greater capacity.

Systems

Deploy better infrastructure.

Lyve Drive

Built for the Datasphere.

IT 4.0 - Data Storage Evolution
MACH.2 Multi-Actuator Hard Drive
Lyve Labs
Data Security
Services

Software

Our Story

Indirect Partners & Resellers

Seagate Champions

Seagate Direct & Suppliers

Products

Software Downloads

Warranty & Replacements

Contact Us

Get in touch and let us know how we can help

      Normal Business Hours

      Warranty & Technical Support

      Let us contact you.

      Have your product handy and get contacted by a Seagate support representative.

      Real-time Support

      Choose your preferred option below to get in touch with a Seagate support representative.

      📞 Phone

      WeChat Services

      Scan this QR code to connect with the official Seagate WeChat account.

      Don't have a Seagate product yet?

      Do you have questions about a Seagate product?

      Contact Pre-Sales

      Service Centers

      Find the nearest Seagate Support Center, where you can get service and support for your Seagate product.

      View Locations

      More Help

      Product Support and Information

      • Self-Help Support

        Get downloads, documentation and self-help articles for your product.

      • Warranty Assistance

        Check your warranty and create a return.

      • Seagate Limited Warranty

        Information on Seagate's limited warranty for consumer products.

      • Seagate Return Policy

        Information on Seagate's policy for returning products.

      • Verify Warranty and Submit Return

        Frequently Asked Questions regarding Seagate's warranty and return process.

      Additional Contacts

      • 24x7 IronWolf and SkyHawk family HDD hotline

        Get support for your internal Surveillance and NAS HDDs

      • Executive Escalation

        Executive Escalation Connect with VP of Quality and Customer Experience via
        Matt.VP.Brown@seagate.com

      Identify your product

      Invalid Serial Number. Please check the serial number entered and try again.

      Need help finding serial number

      Existing Case

      No cases found with that email address. Please check the email address entered and try again or select "Create New Case".

      Recent Cases
      Case Number Creation Date

      Contact Support

      We were unable to process your submission. Please try again later.

      Case Summary

      Case Number:
      Case Date:
      Name:
      Email:
      Phone Number:
      Type Of Issue:
      Operating System:
      Issue Type:
      Description:
      Need to update your phone number?

      We were unable to process your submission. Please try again later.

      Contact Pre-Sales

      We were unable to process your submission. Please try again later.

      ✓ Thank you for getting in touch!

      Your case number:

      Case Summary
      Name:
      Email:
      Phone Number:
      Type Of Issue:
      Operating System:
      Issue Type:
      Description:

      We will respond to your query as soon as possible.

      SELECT YOUR COUNTRY/REGION
      Remember my country/region & language selection
      Selecting a different country will clear your cart
      Asia-Pacific (APAC)
      • ASEAN (English)
      • Australia / New Zealand (English)
      • India (English)
      • Singapore (English)
      • Indonesia (Indonesian)
      • 日本 (日本語)
      • 대한민국 (한국어)
      • 台灣 (繁體中文)
      • 中国 (简体中文)
      Europe, Middle East, Africa
      Europe
      • France (Français)
      • Deutschland (Deutsch)
      • Italia (Italiano)
      • Nederland (Nederlands)
      • Polska (Polski)
      • Россия (Pусский)
      • España (Español)
      • United Kingdom (English)
      • België (Nederlands)
      • Belgique (Français)
      • Portugal (Português)
      Middle East / North Africa
      • Türkiye (Türkçe)
      • Middle East/North Africa (English)
      Americas (AMER)
      Latin America
      • Brasil (Português)
      • Latinoamérica (Español)
      North America
      • United States (English)
      • Canada (English)
      • Canada (Français)
      • Site Map
      • About Seagate
      • Seagate Brand Portal
      • News
      • Partner Login
      • Jobs at Seagate
      • Investors
      • Blog
      • Global Citizenship
      • Product Finder
      • Where To Buy
      • Contact Us
      • LaCie.com
      • Seagategov.com
      • Maxtor
      • Lyve Labs
      • Vulnerability Disclosure
      • Facebook
      • LinkedIn
      • YouTube
      • Twitter
      • ©2020 Seagate Technology LLC
      • |
      • Legal & Privacy