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Privacy Statement
LAST UPDATED: March 7, 2025
This Privacy Statement describes how Seagate Technology LLC or any parent, subsidiary or affiliate controlled by, under common control with, or controlling Seagate Technology LLC, including but not limited to affiliates operating under the LaCie name or brand, (collectively, “Seagate” or “we” or “us”) collects, uses, and shares information through the Seagate websites, which include but are not limited to Seagate.com, LaCie.com and their sub-domains (each a “Site”), and the Seagate services, products, software and software applications made available by us for use on or through computers and mobile devices (collectively, the “Offerings” under this Privacy Statement). Remember that your use of our Sites and Offerings is at all times subject to the applicable Terms and Conditions, which incorporate this Privacy Statement.
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. We collect information through the Sites and Offerings such as:
We collect and process these types of Per sonal Information to provide our services to you and as legally required. If you do not provide the information that we request, we may not be able to provide you with the full experiences of this Site and our Offerings or may be prevented from complying with the applicable legal obligations.
We collect Personal Information in a variety of ways, including:
Please be aware if you disclose any Personal Information relating to other people to us or to our service providers in connection with the Site or Offerings, you represent that you have the permission to do so and to permit us to use the information in accordance with this Privacy Statement.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., national insurance numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs (such as doctrinal or philosophical beliefs), sexual behavior, or sexual orientation, health, disability, physical attributes, biometrics or genetic characteristics, criminal background, personal financial account data, tracking trace data or geolocation data, data of minors under age of 14, or trade union membership) or any other information which may affect you in the same manner as prescribed by applicable law) on or through the Site or otherwise to us.
We use Personal Information:
We disclose Personal Information:
Personal information may be disclosed by you, through your profile on our Site or Offerings and other information or content you may post or disclose through the Site or Offerings in a public forum, or through your social media account.
We may also disclose your personal information to other parties when we have your consent to do so or when you direct us to, for any purposes requested or permitted by you.
We also use and disclose your Personal Information as we believe to be necessary or appropriate:
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual.
If we are required to treat Other Information as Personal Information under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Information as detailed in this Policy.
We and our service providers collect Other Information in a variety of ways, including:
In some instances, we combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
This Site and our Offerings are not directed toward individuals under the age of majority in the country in which they reside. We do not knowingly collect Personal Information from anyone under 18.
Seagate advertises on pages within our Sites and Offerings and on other websites not affiliated with Seagate. We contract with advertising service providers who serve advertising to you through the use of technologies, such as cookies and web beacons.
We use advertising service providers to help us determine which of our advertisements are most likely to be of interest to you. These advertising service providers may use behavioral information, such as how you navigate our Sites or Offerings, to provide relevant advertisements to you while you are using our Sites and/or Offerings.
We also contract with advertising companies to advertise our Offerings on websites not affiliated with Seagate. If you click on one of our ads, you link to the third-party website that offers the advertised account or Offerings. These adverts may contain cookies that allow tracking of your response to our advertisements. These technologies, along with information the advertising companies collect about your online use, are used to recognize you across the devices you use, such as a mobile phone or a laptop.
If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Statement, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/. In order for the opt-outs to work on your computer, your browser must be set to accept cookies. If you delete cookies or access the Site or Offering from a different device, you will need to opt-out again. You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile applications. Please note that opting out of advertisement targeting does not opt you out from receiving general advertising.
Our Offerings do not support “Do Not Track” requests at present.
This Privacy Statement does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Sites or Offerings link. The inclusion of a link on the Sites or Offerings does not imply endorsement of the linked site or service by us or by our affiliates.
For example, when you purchase one of our Offerings on our Sites, Seagate will redirect you (via Adobe) to our authorized third-party reseller and “merchant of record” (i.e. the legal entity selling the Offerings to you) - U.S Direct E-Commerce Limited (“ESW”). ESW will collect, or where you already have an existing Seagate account, receive from Seagate, certain personal information such as name, email, and delivery information so that they can process your order so that they can process your order and will disclose this personal information to manage orders and logistics for delivery to occur. ESW is the only party who will collect and process your payment card information as part of the order payment process.
Please note that by submitting your order, you agree to Seagate's Privacy Statement, and you will be asked to agree to ESW's Terms of Sale and Privacy Policy. Seagate is not responsible for the information collection, use, disclosure, or security policies or practices of ESW. For further information about how ESW collects/uses your personal information, payment card information, and their privacy practices more generally, please visit: https://esw.com/privacy-policy/
In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of any independent third party social media platform provider, app developer, app provider, operating system provider, wireless service provider, device manufacturer, or other organization, including with respect to any Personal Information you disclose to other organizations through or in connection with the Sites or Offerings, such as by using third-party messaging services linked or integrated through the Sites or Offerings.
We have reasonable security measures in place to protect against the loss, misuse, and alteration of the information under our control. Please be advised, however, that while we strive to protect your information, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below.
Certain jurisdictions grant individuals rights with respect to their Personal Information. Depending on applicable law, you may have the right to be informed about, consent to, receive a copy of, or restrict our use of your Personal Information or to request to access, correct, or delete the Personal Information we maintain about you. You may also have the right to object to automatic decision making, object to the processing of your publicly disclosed information, or appeal our decision on your rights request. When we process your Personal Information based on your consent, you may have the right to withdraw your consent. You may also have the right to complain, denounce and initiate a lawsuit, claim compensation for damages and implement self-defence mechanisms regarding our processing of your Personal Information. If you are a close relative of a deceased, to the extent provided under applicable law, you may request to access, correct, update, receive a copy or delete the deceased’s information.
The rights available to you may be limited in some circumstances by local law. For example, we may retain certain and limited information about your request for record-keeping purposes, to complete any transactions that you began prior to requesting a change or deletion, for the establishment, exercise or defence of legal claims, for our compliance with applicable laws and regulations, and/or as otherwise required by law.
If you would like to exercise your privacy rights, you may submit your request through this form. We will respond to your request within thirty (30) days or as soon as reasonably practicable, or as otherwise required by applicable law.
In your request, please make clear relevant details, for example, what Personal Information you would like to have updated. Please do not include more Personal Information than the form requires. For your protection, we will verify your identity before processing your request. When you are a close relative of a deceased and are requesting to access, correct, update, receive a copy, or delete the deceased’s information, we may need to verify your identity and the relationship between you and the deceased.
We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained, unless otherwise required by applicable law.
The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Site or Offerings to you (for example, for as long as you have an account with us or keep using the Site or Offerings); (ii) whether there is a legal or business obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations regulatory investigations, or other legal matters).
Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers. Please be aware that, when you use the Site or Offerings, we transfer information, through the course of regular business operations, to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country or that may not be considered adequate by your country of residence. When we transfer your Personal Information outside your country of residence, we may put in place appropriate safeguards in accordance with our legal obligations to ensure your Personal Information is adequately protected irrespective of the country to which it is transferred. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
Some countries are recognized by the European Commission as providing an adequate level of data protection according to European Economic Area (“EEA”) standards (the full list of these countries is available here). For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission, to protect your Personal Information. You may request a copy of these measures by contacting us as described in the “Contact Us” section below.
Our U.S. Consumer Privacy Notice provides additional information regarding Seagate's collection, use and disclosure of Personal Information and the rights available to certain U.S. residents. If you are a U.S. resident, please review our U.S. Consumer Privacy Notice.
If you are a resident of China, we may transfer one or more types of your personal information listed in the “Personal Information” section of this Privacy Statement electronically via a secure private internet connection outside China to our Seagate affiliates (“Overseas Recipients”), for the purposes described in the “Use of Personal Information” section of this Privacy Statement. For transfers from China to other countries, we will complete the corresponding procedures in accordance with the requirements of relevant laws and regulations and provide protection standards not lower than those stipulated by the People’s Republic of China laws. The name and contact information of the initial Overseas Recipient is as follows:
Seagate Singapore International Headquarters Pte. Ltd.
90 Woodlands Avenue 7, Singapore, 73791
If you would like to submit a request to exercise your privacy rights with Seagate Singapore International Headquarters Pte. Ltd., you may submit your request through this form. We will respond to your request within thirty (30) days or as soon as reasonably practicable, or as otherwise required by applicable law.
For additional information regarding specific offerings, select from the list:
Seagate may update this Privacy Statement from time to time. If so, we will post our updated Privacy Statement on our Site and/or Offerings along with a change notice on the Site and/or Offerings prior to a material change. We will show the date the Privacy Statement was last updated to help you know when we change it. Where applicable and required by applicable law, we may ask for your consent to any change where your consent is needed. The “Last Updated” legend at the bottom of this Privacy Statement indicates when this Privacy Statement was last revised. Seagate encourages you to review this Privacy Statement regularly for any changes. Changes to the Privacy Statement will become effective when we post the revised Privacy Statement on the Site and/or Offerings, and your use of the Site and/or Offerings following these changes means that you accept the revised Privacy Statement.
Seagate Technology LLC or an affiliate controlled by, under common control with, or controlling Seagate Technology LLC, including but not limited to affiliates operating under the LaCie name or brand is located at:
Seagate Technology LLC
47488 Kato Road
Fremont, CA 94538
USA
If you would like to exercise your privacy rights, please submit your request here. We will respond to your request consistent with applicable law.
You may lodge a complaint with a supervisory authority competent for your country or region, or where an alleged infringement of applicable data protection law occurs. Please click here for contact information for such authorities in the EEA.
If you have questions about this Privacy Statement, please contact our Data Protection Officer at [email protected] or:
Seagate Technology LLC
Attn: Legal Department – Global Privacy
47488 Kato Road
Fremont, CA 94538
USA
If you live in Germany, you may contact our Data Protection Officer in Germany:
Dr. Sebastian Kraska
IITR GmbH
Marienplatz 2
80331 München
http://www.iitr.de
If you are law enforcement or another public authority organization and would like to submit a data request, please submit your request to [email protected].
