Support

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Get in touch using our online chat support for a faster response or self-help options listed below.

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Product and technical support.

Chat with us for quick help with product and technical questions.

24×5 Weekdays

English

7 p.m. Sunday–7 p.m. Friday, CST

12 a.m. Monday–12 a.m. Saturday, GMT

Spanish

Monday–Friday

8 a.m.–6 p.m., CST

1 p.m.–11 p.m., GMT

French (CA)

Monday–Friday

8 a.m.–6 p.m., CST

1 p.m.–11 p.m., GMT

Portuguese

Monday–Friday

6 a.m.–3 p.m., CST

11 a.m.–8 p.m., GMT

Japanese

Monday–Friday

9 a.m.–6 pm, JLT

12 a.m.–9 a.m., GMT

Korean

Monday–Friday

9 a.m.–6 p.m., KST

12 a.m.–9 a.m., GMT

French (FR)

Monday - Friday
9 a.m.–5:30 p.m., EET
6 a.m.–2:30 p.m., GMT

German

Monday–Friday

9 a.m.–5:30 p.m., EET

12 a.m.–8:30 a.m., GMT

Seagate store support.

Need help with orders, shipping, or returns? Chat with us for all things direct –to consumer.

English

Monday–Friday 

8 a.m.–5:30 p.m., CST

Canada (FR)

Monday–Friday 

8 a.m.–5:30 p.m., CST

German

Monday–Friday

9 a.m.–5:30 p.m., EET

12 a.m.–8:30 a.m., GMT

French (FR)

Monday–Friday

9 a.m.–5:30 p.m., EET

12 a.m.–8:30 a.m., GMT

English (UK)

Monday–Friday

9 a.m.–5:30 p.m., EET

12 a.m.–8:30 a.m., GMT

Service centers.

Find the nearest Seagate support center, where you can get service and support for your Seagate product.

View locations.

More help.

Product support, information, and additional contacts.

Self-help support

Get downloads, documentation, and self-help articles for your product.

Warranty assistance

Check your warranty and create a return.

Limited warranty

Information on Seagate’s limited warranty for consumer products.

Return policy

Information on Seagate’s limited warranty for consumer products.

Warranty and return FAQs

Frequently asked questions regarding Seagate’s warranty and return process.

Product support escalation

Already have an open support case and need further assistance? Connect with our product support escalation team.

Products

Knowledge Base

Support Downloads

Articles

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Contact us.

Product and technical support.

Seagate store support.

Service centers.

More help.