DiscWizard reports Failed to change startup type of scheduler service error

There may be instances when Seagate DiscWizard displays the following error message:

"Failed to change startup type of scheduler service"

This article covers collecting a system report to be used for troubleshooting purposes.

To generate a system report, proceed with the following steps:

1. Launch Seagate DiscWizard
2. On the sidebar, click Help
   
   
   
3. Click Generate System Report
   Note: Click Yes on any prompts asking for permissions during this process 
   
   
4. DiscWizard will start generating the report. This may take a few minutes to complete.
5. Once complete, click Save:
   
   
   

Once saved, please send the system report to us. Use the Contact Us page to create a case if one doesn't already exist.