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FreeAgent Family Interactive Guide

FreeAgent Family Interactive Guide

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FreeAgent Desk FAQs

See our most frequently asked questions about FreeAgent Desk external hard drives.

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FreeAgent Desk for Mac FAQs

See our most frequently asked questions about FreeAgent Desk for Mac external hard drives.

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Top Articles

How to use an external drive without any special software

Many, even most, Seagate and Maxtor-brand external drives are sold with bundled backup and management software. However, in some cases it is not possible to use such software.

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Software Installation for FreeAgent or OneTouch does not start automatically

This article will discuss what you can do if the software installation doesn’t automatically start when you connect your drive for the first time in Windows.

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  • How To's





    • FreeAgent Software Version 2.1.600

      Includes folder encryption. This download is compatible with all versions of 32- and 64-bit Windows. This software may be used in conjunction with FreeAgent DockStar. Learn more

    • FreeAgent Go, FreeAgent Desk, FreeAgent XTreme Software

      This software is for the FreeAgent Go in case the software has been deleted from the drive. Learn more



    • Seagate Diagnostics for Mac Software

      Designed to check the overall health of your Seagate FreeAgent Go for Mac and FreeAgent Desk for Mac drive. Note: This program will only work with FreeAgent Desk for Mac and FreeAgent Go for Mac drives. Learn more

    • SeaTools for Windows

      The quick diagnostic tool that checks the health of your drive. Learn more


    Capacity 640GB
    Interface Options USB 2.0
    Height (in/mm) (maximum) 6,89/175
    Width (in/mm) (maximum) 1.33/33.7
    Length (in/mm) (maximum) 6.77/172
    Weight (lb/g) 2.2/1000
    Model Number Cache (MB) Product Interfaces Capacity
    ST306404FDA2E1-RK   USB 2.0 640GB
    ST305004FDA2E1-RK   USB 2.0  
    ST315005FDA2E1-RK   USB 2.0  
    ST310005FDA2E1-RK   USB 2.0