Warranty and Returns Assistance

Warranty Support and Returns Assistance

If you are returning a Maxtor product, please contact Technical Support for assistance. At this time you may not return your Maxtor product through our returns system.

Return a Single Drive

To return a product you will need the Serial Number and the Part or Model Number.

Find my Serial/Part/Model numbers

Return Multiple Drives

To return a product you will need the Serial Number and the Part or Model Number.

Find my Serial/Part/Model numbers

Return Multiple Drives

Warranty Resources

Is My Drive in Warranty?	Check the Status of a Return

Warranty and Returns FAQs	Find the Model Number and Serial Number

Packing and Shipping Instructions	Data Erasure for Returned Products

Contact Warranty and Returns Support Centers	Data Recovery Services

Seagate Warranty Void Checklist	Country Specific Warranty Information