Support
Reseller Support
In the Reseller account, there is the ability to perform a speed test. This simplified test tool generates some random data and sends it to a Lyve Cloud access point.
Note—It does not implement multipart upload and is not intended for achieving maximum capabilities.
If you are using a CLI or another tool to compare benchmarks with Speed Test, we recommend setting signatures to S3v2 and set multipart upload (MPU) to 1.
- Under the Support tab in the menu bar, select RUN TEST under the Speed test square.
- Select a region to test. The current Lyve regions include us-east-1, us-central-1, and us- west-1.
- A series of download and upload tests are run. Once it's finished, you'll be able to see download and upload speeds.
Subtenant Support
To receive further support, select Support in the navigation bar. Here you can:
- Access and explore our API documentation.
- Contact support. We will get back to you via email as soon as possible.