AI

AI on the factory floor.

Over the past four years, smart manufacturing saved Seagate hundreds of millions of dollars in value.

Seagate is the world’s leading provider of exabytes.

Seagate operates across seven global manufacturing sites—from the United States through the United Kingdom, China, Malaysia, Singapore, and Thailand. Over the past 45 years, Seagate has delivered more than four and a half billion terabytes of data storage capacity.


How do we incorporate advanced nanoscale technology at such an enormous scale? This page is a behind-the-scenes look at how Seagate has leveraged AI practices for over 10 years and achieved success throughout our factories globally.

An array of AI applications.

Seagate has implemented a wide range of AI tools into multiple facets of its own operations. These include generative AI (gen AI) for software coding, autonomous sensor data monitoring, machine learning (ML), automated vision system enhancement, and more. We leverage AI to create smarter, faster, and more resilient production environments. Our AI-driven solutions tackle challenges like anomaly detection, data cleaning, and real-time inferencing to deliver rapid, reliable results on the factory floor.

Manufacturing challenges.

Integrating AI into manufacturing demands innovation. Our AI tools address challenges such as change management, engineering burden, data throughput, legacy system integration, and real-time inferencing to ensure seamless operations and efficiency within multiple factories.

AI for critical operations.

"Factories demand instant results," said Dr. Carrie Wright, data scientist. Our solutions integrate seamlessly into diverse systems, ensuring reliable performance. For example, automating defect detection boosts manufacturing process efficiency and builds trust through rigorous validation.

Anticipating the unexpected.

Integration ensures data flows seamlessly, even during disruptions. In wafer production, we deploy multiple models and predictive monitoring to maintain continuous operations and safeguard production.

Driving value with AI.

"We apply the most appropriate model architecture based on the specific constraints and objectives of each business problem,” said Agnes Zarate, engineering director, Global Factory IT. “Whether leveraging state-of-the-art techniques or established algorithms, our priority is to deliver robust, scalable solutions that drive measurable operational value."

“Seagate helps store the world’s data. Of course, we know how to put our own data to work. Harnessing petabytes of factory data is humbling and exhilarating. As AI races ahead, we stay grounded in real-world challenges, exploring what’s possible while delivering what’s practical.”

Sthitie Bom,
Vice President, Seagate Technology
  • >$267M

    Cumulative value from ML solutions realized from July 2020 to December 2024.

  • 50.5PB

    Total factory-generated data, from July 2023 to March 2025.

  • $15.6M

    Committed external funding for research, from November 2021 to March 2025.

Additional AI results.

100% IT staff certified.
Global Factory IT staff certified “AI Aware” as of June 2024.
240 active solutions.
The number of active ML solutions has grown since 2023.
107 external publications.
External publications related to AI/ML as of January 2025.
AWARDS AND RECOGNITIONS

National Science Foundation commendation.

In 2021, NSF representatives Bruce Kramer, Thomas Kuech, and Reha Uszoy commended Seagate's research on soft sensing, highlighting the sophistication and potential ground-breaking impact of their ML methods in manufacturing. The NSF statement emphasized the rarity and innovation of Seagate’s approach among the proposals they receive. Soft sensing, a virtual software-based sensing technology, can incorporate AI and cooperate with, or sometimes replace, hardware sensors.
AWARDS AND RECOGNITIONS

Tekne award.

Seagate won the 2024 Tekne Award in the “Advancements in AI” category. The award celebrates companies making notable advancements in AI through research, application, or implementation. Seagate’s project, “AI-Enabled Generic Image Focus Quality,” showcases the evolution of their Microscope Image Quality Solution, developing a solution deployed at scale in factories. Additionally, Seagate’s Carrie Wright, PhD, was a finalist for the “Rising Star” award, recognizing her remarkable contributions and potential in technology.
AWARDS AND RECOGNITIONS

Symphony AI award.

In 2021, Seagate’s Global Wafer Systems organization was honored with the Innovation Award in Smart Manufacturing by SymphonyAI. Barry Johnson, president of digital manufacturing at Symphony Industrial AI, praised Seagate’s AI initiatives, highlighting our auto defect classification and deep learning models implemented across global sites. These advancements have resulted in millions of dollars in productivity and savings. Johnson commended Seagate as thought leaders in the industry, operationalizing AI to achieve tangible business value.
AWARDS AND RECOGNITIONS

Irish Manufacturing Research award.

In 2020, Seagate Technology Wafer Factories received the Irish Manufacturing Research Manufacturing & Supply Chain Award for Smart Factory Manufacturer of the Year. This accolade was awarded for Seagate’s Dynamic Fault Detection and Classification solution, which demonstrated the best use of data and AI to maximize competitive advantage within the manufacturing facility. The award recognized Seagate’s effective data gathering and usage to improve decision-making, enhance the design process, and control machinery and equipment.